Norm Reeves Honda Superstore North Richland Hills - Service Center

Great dealership and service center. Mario provided accurate information and upfront pricing on the service I needed. Mario provided accurate information and upfront pricing on the service I needed. More

Incredibly efficient, friendly and helpful service department staff who completed work in a timely fashion. department staff who completed work in a timely fashion. More

Services were performed correctly. The only thing is that I was encouraged to perform a specific service again to my vehicle. I brought it up to the representatives attention and he ac The only thing is that I was encouraged to perform a specific service again to my vehicle. I brought it up to the representatives attention and he acknowledged his mistake that the service was done, and he would remove that recommendation from the list. My worry is that other people maybe recommended to do services that have ALREADY been performed in the past and customers pay twice for it, if they aren’t careful or knowledgeable of their maintenance. I’m aware maybe the mechanic made a mistake but I would advise they make sure to check they are recommending the correct mechanical fixtures and not recommending fixtures that have already been performed in the past by the same dealership. More

Multiple contacts personally and digitally to provide suggested maintenance items and updates to requested service. suggested maintenance items and updates to requested service. More

Hanna took excellent care of me and answered all of my questions to make me feel reassured I was getting the best service possible. questions to make me feel reassured I was getting the best service possible. More

Excellent. The representative was vary professional, efficient and friendly. The place was very clean and comfortable. The representative was vary professional, efficient and friendly. The place was very clean and comfortable. More

Keep us informed with everything they were doing so no surprises!! Zachery was very good!! surprises!! Zachery was very good!! More

Great service. Angel was an exceptual service advisor! We will be back!! Thank you so much Angel was an exceptual service advisor! We will be back!! Thank you so much More

Smooth Operation. A Joy from start to finish. Dennis Williams walked us through professionally the entire process. A Joy from start to finish. Dennis Williams walked us through professionally the entire process. More

Christopher Cosby was wonderful. He kept me up to date while my car was being serviced. Also, your faculty was beautiful and so clean. He kept me up to date while my car was being serviced. Also, your faculty was beautiful and so clean. More