Norm Reeves Honda Superstore North Richland Hills - Service Center

Best advisor I have! Zackary Frausto has the best costumer service I received. Always kept me updated! Zackary Frausto has the best costumer service I received. Always kept me updated! More

it is a very good and clean dealership. the service was also amazing and helpful. the service was also amazing and helpful. More

Very pleased with the service I received. Service rep thorough & personable. Helpful to find discounts. Service rep thorough & personable. Helpful to find discounts. More

My advisor was very helpful and nice and went out of his way to make sure our service was good! way to make sure our service was good! More

I don't care for Norm Reeves Honda Dealership. It's the employees that keep me coming back. Employees like Elizabeth French, Tim keller, Nume in sales, the cafe manager and staff. They are th It's the employees that keep me coming back. Employees like Elizabeth French, Tim keller, Nume in sales, the cafe manager and staff. They are the reason why I continue to do business with Norm Reeves Honda. If they were not there I would take my business somewhere else. More

Love this dealership. Efficient, supportive and i have made friends with most of the staff. They are so personable. My service advisor Chris Cosby is so freaking amazing. Efficient, supportive and i have made friends with most of the staff. They are so personable. My service advisor Chris Cosby is so freaking amazing. He goea over and beyond to help me. All of the service is held to such a higher standard. You feel as though they are only servicing you. This dealership reimagined hpw to service their customera. Special thanks to Melissa Mathis at the bistro and Francis in sales. These people are like family. More

Whenever you visit this dealership they are working to make sure that the customers are getting the best service possible. They also want the best service available for their customers . This is why we ar make sure that the customers are getting the best service possible. They also want the best service available for their customers . This is why we are always here for the best service. More

My car was returned to me damaged and filthy. I contacted several mangers (Elizabeth and Tim) about the situation with pictures of the damage (via phone and email), but I have yet to receive a re I contacted several mangers (Elizabeth and Tim) about the situation with pictures of the damage (via phone and email), but I have yet to receive a response regarding a resolution. My experience with this service department has been awful. More

Facility was clean. The shop was behind schedule. I had a 1pm appt. Didn’t get out until 4pm for a tire change. My service advisor was awesome and truthful The shop was behind schedule. I had a 1pm appt. Didn’t get out until 4pm for a tire change. My service advisor was awesome and truthful More

I am always pleased by the attention to detail by the mechanics and easily obtained information from the service advisors. mechanics and easily obtained information from the service advisors. More