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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,955 Reviews
Call Service Center (817) 345-6175

2,955 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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March 17, 2025

I’m was very happy and satisfied with fue service provided. I highly recommend and will always bring my car to Mr. Michael Wright More

by Rosanna Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Rosanna, we’re so glad to hear that you’re happy with the service you received! Michael Wright and our team appreciate your recommendation and look forward to taking care of your vehicle for years to come. Thanks for being part of the Norm Reeves family!

March 17, 2025

My service was amazing. I never have complaints when visiting for service. Very friendly and attentive to my concerns. Thank you More

by kyadrian.dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
amanda
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Mar 17, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We’re thrilled to hear that you always have a great experience with our service team. Your trust means a lot to us, and we appreciate you choosing Norm Reeves Honda. See you next time!

March 17, 2025

Parts and service are unreasonably marked up. I needed to replace the sway bar links on my Honda. I got an estimate of $443 to do the job. It takes about an hour of labor to replace the sway bar More

by phil
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Phil, we’re sorry to see you were dissatisfied by your recent experience. We’re here if you’d like to talk about this further. Please reach out to Richard Meneely at Richard.meneely@normreeves.com. Thank you.

March 14, 2025

Dissatisfied with this last service. Not sure if I will return this norman reeves again More

by Mirasta16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
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Mar 18, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re sorry to hear that your recent service experience missed the mark. Could you please contact our Fixed Operations Manager, Richard Meneely, at richard.meneely@normreeves.com with more information so we may assist you?

March 14, 2025

Great service! Dennis Williams was very attentive and kept me updated while my car was being serviced. More

by sa.scarborough55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
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Mar 17, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Dennis will appreciate the love! Thank you so much for recognizing his efforts. We hope to see you again at your next maintenance interval!

March 14, 2025

We have been bringing our Honda pilot to Norm Reeves for many years. We have always had great service. They provide great service and are always willing to help in anyway possible. I would not take my Hond More

by ck2brown@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your loyalty and trust in our service team! It means a lot to hear that you continue to bring your Pilot to us and have had great experiences over the years. We’ll always be here to help with anything you need—thanks for being part of the Norm Reeves family!

March 14, 2025

Everyone was very helpful from beginning to end. Check in and check out was very quick and easy More

by Lammon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you, Lammon! We’re so glad to hear that your experience was smooth from start to finish. Our team works hard to make every visit quick, and we appreciate your kind words. Looking forward to seeing you again!

March 14, 2025

I took my car in for a recall and Mario did an excellent job in helping me. I will always use you guys in servicing my car. More

by Ringquists
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Mario will appreciate the love! Thank you! Feel free to use our online service request tool the next time you need us.

March 13, 2025

This dealership is my go to dealership for Honda. From sales to service, I’ve never had any issues. More

by East.Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Mar 17, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for making us your go-to Honda dealership! We love hearing that you’ve had great experiences with both our sales and service teams. Your support means the world to us, and we look forward to taking care of your Honda for years to come!

March 12, 2025

Service is always fast and easy to understand what is going on with the vehicle More

by chrsamador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

You should understand how your Honda is doing when it comes to service! We want you to be in the loop. We're thrilled that you have experienced nothing but fast and easy service. Thanks for your loyalty, and we're here for you when you need it!

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