Norm Reeves Honda Superstore North Richland Hills - Service Center

Multiple contacts personally and digitally to provide suggested maintenance items and updates to requested service. suggested maintenance items and updates to requested service. More

I was promptly given service at my scheduled time, and they were prompt in servicing my van. Usually it takes a couple hours, but we were in and out within 1.5, and I had more done to my car this time. they were prompt in servicing my van. Usually it takes a couple hours, but we were in and out within 1.5, and I had more done to my car this time. More

Nathan has great customer service and is always very helpful and polite I will only take my vehicle to him. helpful and polite I will only take my vehicle to him. More

My recent visit was pleasant. Dennis Williams I believe was who attended me and he was very kind and helpful. Dennis Williams I believe was who attended me and he was very kind and helpful. More

The dealership is very attentive to their customers. My service provider, Zachary Faust, I felt he went above and beyond by keeping me updated every step of the way. He was also very professional and My service provider, Zachary Faust, I felt he went above and beyond by keeping me updated every step of the way. He was also very professional and friendly and I hope to work with Zachary again at my next visit. More

They are fast and efficient. Everyone is helpful and kind. We are always able to get our vehicle in for maintenance in a timely manner. I love the flexibility. Everyone is helpful and kind. We are always able to get our vehicle in for maintenance in a timely manner. I love the flexibility. More

Great dealership and service center. Mario provided accurate information and upfront pricing on the service I needed. Mario provided accurate information and upfront pricing on the service I needed. More

Hanna took excellent care of me and answered all of my questions to make me feel reassured I was getting the best service possible. questions to make me feel reassured I was getting the best service possible. More

Incredibly efficient, friendly and helpful service department staff who completed work in a timely fashion. department staff who completed work in a timely fashion. More

Services were performed correctly. The only thing is that I was encouraged to perform a specific service again to my vehicle. I brought it up to the representatives attention and he ac The only thing is that I was encouraged to perform a specific service again to my vehicle. I brought it up to the representatives attention and he acknowledged his mistake that the service was done, and he would remove that recommendation from the list. My worry is that other people maybe recommended to do services that have ALREADY been performed in the past and customers pay twice for it, if they aren’t careful or knowledgeable of their maintenance. I’m aware maybe the mechanic made a mistake but I would advise they make sure to check they are recommending the correct mechanical fixtures and not recommending fixtures that have already been performed in the past by the same dealership. More