Norm Reeves Honda Superstore North Richland Hills - Service Center

Service department does great work. I have been happy each time I bring my vehicle in for service. I have been happy each time I bring my vehicle in for service. More

Norm Reeves dealership is attentive to your time and try very hard not to keep you waiting and the great part is that they keep you updated on their progess in a message to your phone. They are very kind a very hard not to keep you waiting and the great part is that they keep you updated on their progess in a message to your phone. They are very kind and the overall facility is very clean. More

The service was great. They took care of the issue. Clear communication throughout the whole appointment. They even got me an Uber ride to home and come back to get my car. They took care of the issue. Clear communication throughout the whole appointment. They even got me an Uber ride to home and come back to get my car. More

It great dealership I would tell other people about it. .I have Great sale person. When I get my oil change. There were Great.. .I have Great sale person. When I get my oil change. There were Great.. More

Service is always amazing and the dealership always makes sure the service is up to standard, always taking care of you and the vehicle no matter the brand sure the service is up to standard, always taking care of you and the vehicle no matter the brand More

Excellent service from Amanda my service advisor. She took care of everything I needed and got my vehicle back to me quicker than I was expecting. She took care of everything I needed and got my vehicle back to me quicker than I was expecting. More

This is the worst experience I have ever had in a Honda dealership. DON'T TAKE THE RISK! That dealership in N Richland Hills is the worst Honda dealership you can go, they will deceive you and steal yo dealership. DON'T TAKE THE RISK! That dealership in N Richland Hills is the worst Honda dealership you can go, they will deceive you and steal your money. They told me that my car battery needs to be replaced. My car battery was working just fine before but I trusted them and requested replacement. I asked for the total price before they do anything and I was told it would be $116. I was okay with the price but after they replaced the battery the total was $232. Which's exactly double what I was told. I refused to pay that much and requested to put my old battery back in the car to replace it somewhere else. They put another worst old battery in my vehicle and my car didn't turn on. They said your car battery is very bad. I called for a manager and talked to Richard and he was absolutely rude more than anyone else. He said all I can do for you just turn it on with a jumper and you leave. When I told him I need my battery to be as it was before, he said it's either to take your car and leave or we will call the police for you for criminal trespass. This is the worst experience I ever had in Honda dealership. More

Angel is great. He is very knowledgeable, courteous and thorough. He helps me make informed decisions on how to prioritize servicing on my CRV. He is very knowledgeable, courteous and thorough. He helps me make informed decisions on how to prioritize servicing on my CRV. More

Tristan is always reliable! Can always count on him to give me the info needed Can always count on him to give me the info needed More

No one seems to be on the same page , communication is only good unless you’re there buying a car. They don’t even care to pay out referrals for sending family and friends to buy cars. And if they offer y only good unless you’re there buying a car. They don’t even care to pay out referrals for sending family and friends to buy cars. And if they offer you a service perks make sure they put it in writing. They will “forget” More