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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,947 Reviews
Call Service Center (817) 345-6175

2,947 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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December 28, 2024

The item that was recalled on my vehicle was replaced promptly and the service advisor kept me informed along the way More

by vcarson2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad to hear that our team was able to handle your recall smoothly! Let us know what else we can do to make your next visit a 5-star experience. We look forward to seeing you then!

December 28, 2024

Second time visit this year and the service was as perfect as last time. Nick is really a great service advisor with patience and always thinking for the customer. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
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Dec 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Nick's always at the top of his game, and we're glad to see that he's taking care of you and your car year-round! Call us any time you need assistance and we'll be glad to help. Drive safely until then!

Dec 30, 2024 -

Jason responded

Just did the oil change for my second car here and it was super smooth with Nick's help and came out quite fast even when the line was long. Very impressive service experience at this dealership and I will definitely come back for more maintenance jobs.

December 28, 2024

Great service received with a comfortable waiting room/area. I feel like the recommendations are reasonable and not over the top. More

by Latkinsontx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
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Dec 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that our facility is up to par! Our team thanks you for choosing us for your Honda service needs. Before your next visit, be sure to check out our service specials online for another added bonus!

December 27, 2024

Good inventory selection and friendly salespersons, plus a very good service department that care and value your time. The Bistro in the lobby always has something good cooking. More

by Gary_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We like to think we have it all between our great selection, friendly team, and yes, even our bistro. We're glad you found everything was worthy of your 5 star rating! Swing by for a bite whenever you need service or have questions about your ride!

December 27, 2024

Always amazing experience. Employees are always ready to help. Customer going on 5 years now! More

by Destany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Dec 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

hanks for trusting us with your automotive needs, Destany! We’re thrilled you had a great experience. Stop by again any time and we'll be happy to help!

December 26, 2024

My needs were addressed very professionally. Dennis also listened to my concerns and didn’t take it personally. More

by amytice3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Dec 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Dennis puts on a masterclass every day, and we're glad you got to see it in action! Thank you for rating us 5 stars, Amy, and we hope to work with you again soon. Enjoy your next trip!

December 26, 2024

This center is very clean, organized and well managed. Everyone is very polite and kind as well. More

by Lcostello67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
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Dec 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're proud of our facilities and are glad you appreciate them, too! It's a clean and comfortable area, combined with friendly experts, that makes us a great place to do business. Come see us again any time! We'll be happy to help you find a great new Honda or keep your current car in excellent condition.

December 26, 2024

I took my car in for service and a recall. As always I was take care of quickly. Zach, my service technician makes sure I stay informed about my car’s progress. More

by Ratliffjoanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
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Dec 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Our service crew always aims to please, and Zack brings his A game every day! We're happy you chose us to attend to your car's service needs. Whether it's routine maintenance or something pressing, give us a call and we'll be happy to help again!

December 24, 2024

Norm reeves Honda is very professional and Tristan shows. the dealership at their finest! He gets straight to the point which I really like and doesn’t mince words. Thanks for hiring this man. He may be young More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi Ann, and thank you for taking the time to review us! Tristan is a solid member of our team, and we're happy to see his hard work earned your 5-star rating. We're always ready to make sure you and your car are taken care of, so stop by any time!

December 24, 2024

This place is close to my home and amazing people’s work here, love the place and the Service from Antony Garcia from the last visite More

by hugomatipa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Krupansak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antony Garcia
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Dec 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the fantastic review! We’re here to ensure your satisfaction every time.

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