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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,995 Reviews
Call Service Center (817) 345-6175

2,995 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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November 16, 2024

Nice service and friendly agent. The agent took the car and in an 1.5 hours I was able to return with the car. Happy with the service and service agent as well More

by poddar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Report | Print
Nov 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like a great service appointment for your Honda with only an hour and a half wait! Thanks for sharing, and we'll be happy to serve you again.

November 14, 2024

This is the 3rd survey I’m filling out. One more survey request, I’m going to sue you More

by Donkim233
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy
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Nov 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback, Don. We send out surveys periodically to ensure that we're staying on track for service. If you would like to be removed from the list, please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

November 14, 2024

Very professional and pleasant to work with. Staff very attentive and accommodating to the client wishes. More

by craftyjn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams and the mechanic crew
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Nov 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's nice to hear that your service appointment for your Honda went so well! This feedback confirms that we're on the right track with our service. Thanks for telling us, and we look forward to seeing you in the future!

November 14, 2024

I had the pleasure of visiting the dealership for an oil change, and I want to give a special shoutout to Dennis. He went above and beyond to ensure I had a great experience. Dennis was not only incredibly More

by hannahdecleene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Nov 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's great to hear, Hannah! We're glad that Dennis could go out of his way to provide satisfying service to you for your Honda oil change. Thanks for letting us know, and we hope to see you in the future!

November 14, 2024

Nice waiting area and a small cafe that makes pretty good coffee. Service was fairly quick and they keep you up to date with texts. More

by Craig950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like a satisfying service visit for your Honda, Craig! Thanks for letting us know, and we'll put the coffee on for you next time you stop by.

November 14, 2024

Excelente servicio, resolvieron todas mis dudas, fueron muy amables y rapidos con el servicio. Estoy sumamente agradecido. More

by chavira21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

¡Estamos muy agradecidos por tu increíble reseña de cinco estrellas! Es maravilloso saber que tuviste una excelente experiencia y que todas tus preguntas fueron respondidas. Si necesitas algo—ya sea en ventas, servicio o cualquier otra cosa—no dudes en contactarnos en cualquier momento. ¡Gracias!

November 14, 2024

Convenient quick service, clean wait area, friendly and helpful employees, car delivered washed and clean. More

by tomntoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that your service visit for your Honda had all the hallmarks of a quality service appointment, Tom and Toni! Thanks for trusting in us, and we hope to see you at your next appointment!

November 13, 2024

Michael was very kind and competent and got us everything we requested. Service was quick. More

by logan.j.murdy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's our goal when it comes to service, Logan! We're happy that Michael could go out of his way to perform quick and efficient service for your Honda. Thanks so much, and we hope to see you in the future!

November 13, 2024

Good and fast sevice polite sales rep good great will return if I call they’ll answer More

by wetbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad to be of service to you for your Honda! Sounds like a great visit, and we will always pick up the phone for our customers. Thank you, and we'll see you next time!

November 13, 2024

You guys fixed a mistake from the oil change thank you guys so much for doing that. More

by Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Report | Print
Nov 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that we could take care of your oil change for you, Alexis! Thanks for giving us your business, and please let us know what else we can do for you. We hope to provide you with a five-star experience next time!

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