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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,964 Reviews

2,964 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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September 10, 2024

customer service was exceptional. I appreciate that an Uber was provided to take me where I needed to be while my car was getting fix. More

by Miky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience. Please don't hesitate to reach out if we can assist you further!

September 10, 2024

We have always been treated fairly and kindly at the Norm Reeves dealership. We would recommend them to our friends. More

by Eeekeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
(Andy) Emad Abugoush
Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled you had a 5-star experience with us! Don’t hesitate to visit or contact us if you need anything.

September 10, 2024

Wonderful customer service! Nate is our guy. He takes good care of 2 elderly women, my Mom and me! We both have Hondas that we love 💕 Nate smiles and is so pleasant to be arou More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The kids at the cafe were very nice too💕
Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

It was a pleasure serving you, and we’re so glad to see your 5-star review. Hope to see you again soon!

September 10, 2024

Great Place to be at was very happy with customer service and the way they took carw of my car More

by musabsiddiqi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re so happy to see your 5-star rating! Please reach out if you ever need anything.

September 10, 2024

Angel was very friendly and helpful. Service was quick and efficient. Worth the drive from Austin. More

by Simoncara66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star review made our day! We look forward to serving you again in the future.

September 10, 2024

Very easy, fast, and around the area. The customer service here is great every time. More

by Cramzurita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your fantastic rating! If you need anything else, don’t hesitate to stop by or give us a call.

September 10, 2024

I’ve been dealing with this particular dealership for the better part of 9 years, and I must say it’s just been getting better and better in terms of overall customer service. I can always count on them to More

by Dan.Bush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your 5-star review! We're thrilled you had a great experience. Feel free to visit us again anytime!

September 10, 2024

Norm Reeves Honda is the place to buy and service your Honda. I wouldnt go anywhere else. More

by Smartin47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your wonderful feedback! Don’t hesitate to visit us again if you need anything in the future.

September 10, 2024

Service waiting area clean and comfortable, car drop off timely, service advisor kept me onformed More

by Vitekdr
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zackary Frausto
Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your trust and 5-star review! We're here whenever you need us and look forward to your next visit.

September 10, 2024

Service was good. But they didn’t even check the tires ( TPMS) . Even Walmart checks all these basic stuff. Now, I need to go other service centre again. And also expe More

by Ksravan858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kay
Oct 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the feedback about your service visit for your Honda and your concerns that your tires did not receive a proper examination, Ksravan858. This will help us to iron out any issues that may be present. Thanks so much. If you choose to return, we will hope to give you a five-star experience.

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