Back

Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,149 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
Contact Dealership

9525 E R L Thornton Fwy

Dallas, TX

75228

Directions

By Type

Showing 5,149 reviews

April 16, 2025

Shelly is always a great resource and is a true professional. Always a pleasure to work with More

by tstaats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the five-star rating! The team looks forward to working with you again! – Norm Reeves Toyota Dallas

April 16, 2025

Thanks again, not only for the excellent job you did on my truck, but also for taking care of every detail. More

by renepacoramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Apr 17, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear you had a great experience with us at Norm Reeves Toyota Dallas! Thank you for the kind words and trust in our service.

April 16, 2025

I’ve been using Shelly as my service advisor for 22 years, through three vehicles and she is fabulous. on this last visit I was speaking to other people who agree. When she went to Rockwall, I followe More

by scdallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Henderson
Apr 17, 2025 -

Norm Reeves Toyota Dallas responded

scdallas, it's wonderful to hear about your long-standing relationship with Shelly at Norm Reeves Toyota Dallas! We're glad she's been able to provide such consistent and excellent service over the years. Thank you for sharing your experience!

April 15, 2025

Thank you Gabriel, for going the extra mile to help my daughter. Gracias paisano..Everyone should be like you doing their jobs. More

by Mario57galvan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Norm Reeves Toyota Dallas responded

Mario, we're delighted to hear that Gabriel went above and beyond for your daughter at Norm Reeves Toyota Dallas. Your kind words mean a lot to us!

April 15, 2025

My favorite place to be. Wish I had to get service on my car more often. More

by ARODRIG333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Norm Reeves Toyota Dallas responded

Hi Rodrig! Thank you for leaving us this five-star review and for your kind words about our service team at Norm Reeves Toyota Dallas! We'll see you next time!

April 14, 2025

Excellent customer service! Very welcoming! Will recommend friends and family to this dealer! Very satisfied! More

by oguzman42923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
Apr 15, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Norm Reeves Toyota Dallas made such a positive impression. We look forward to welcoming your friends and family in the future!

April 14, 2025

Chris was so honest, sincere and patient! Just what I needed in a salesperson. He drove 3.5 hrs to deliver my car to me. Above and beyond! More

by hendrickskay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mayne - Salesman
Apr 14, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear Chris went above and beyond for you at Norm Reeves Toyota Dallas! Thank you for sharing your experience with us. Enjoy your new car!

April 14, 2025

Shelly is always great. She takes time To explain the details of the service before it begins. If there are any changes, she lets me know. She is the reason I use this deal More

by tef66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience! We're thrilled to hear that Shelly consistently provides detailed and transparent service. We appreciate your loyalty and look forward to serving you again in the future. If there's anything else we can assist with, feel free to reach out. LaTris Price - Customer Relations Manager - latris.price@normreeves.com

April 11, 2025

Very disappointed. They put the wrong battery in my car and overcharged me 100.00. I was never able to speak with anyone and placed on hold multiples times for over 30 More

by rldarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Lopez
Apr 14, 2025 -

Norm Reeves Toyota Dallas responded

I'm sorry to hear about your experience. It sounds incredibly frustrating and not the level of service we aim for. I'd like to address this issue personally and make things right if possible. Please reach out when you have a moment so we can discuss further. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

April 11, 2025

Courteous, friendly, timely service! The wait time was minimum in a great accommodating setting. Great job! More

by lindalollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Deveer
Apr 14, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Norm Reeves Toyota Dallas provided courteous and timely service. We appreciate your support and look forward to serving you again in the future!

...
5
...