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North End Mazda

Lunenburg, MA

4.8
1,118 Reviews
North End Mazda is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 300 New and Pre-Owned cars, Certified Service Technicians, and much more.
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747 Chase Rd

Lunenburg, MA

01462

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Showing 1,118 reviews

February 05, 2022

The staff were so professional in the Mazda area and went above and beyond to answer any questions I may have had! More

by R_TRICOCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Lacroix
December 20, 2021

The have a few excellent employees but need to work on setting themselves apart from other car dealerships. People do not trust the car buying process and unfortunately things never change. Finding a go More

by cm0net
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cormier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Johnston
Dec 20, 2021 -

North End Mazda responded

Hello cm0net, Thank you for taking the time to write about your experience here at North End. It is reviews like yours that try to help us differentiate ourselves from others, though it seems we have fallen short on your recent visit with us. I am sorry that we did not live up to your expectations. I am glad however you did interact with some excellent employees though. If you wouldn't mine reaching out to me here, or giving me a call directly, I would love the opportunity to hear what we have done that could have been better. Thank you for the time it took you to write this. Sincerely, Jason Cote General Manager North End 978.785.5102 (direct)

December 17, 2021

I went to North end Mazda and consulted with Mark Atkinson. I came there with apprehension as I am not someone who likes to car shop. Mark had a friendly, non pushy approach. He was professional and More

by condonkristen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

Mark Atkinson was up front and honest great dealership to go to car was ready to go for a test drive when I got there. More

by philchauvin
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 19, 2021

it was close to home, everything work out good. friendly environment and everything went smooth. More

by jkieng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2021

This was our first time at Mazda, and we were impressed. The visit was pleasant and the sales person was not trying to "push" a car. He was very responsive and friendly, really stress free. More

by inacio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryan Johnston
November 03, 2021

This is the third car I have purchased from North End Mazda and once again I was treated first class. Everyone went out of their way to make my purchase seamless and extremely positive. Great people to More

by DIGERONIMOT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Arciprete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Johnston
October 27, 2021

Gave me a fair market price on a certified used car. Once the deal was made, financing was easy through them and they took extra time to explain all of the car’s features. More

by Steve S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Quirk
October 22, 2021

Happy with my "new to me" purchase, my 2016 Kia Sorrento. Nick was very amenable. More

by mrs.lew2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2021

Friendly competent the whole process was direct and simple I was more than pleased with the negotiations More

by EDDATA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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