North End Mazda

Best car buying experience yet I became acquainted with Northend Mazda after using AAA online buying tools to look for a Mazda 3. Mark emailed me to initiate communication and state I became acquainted with Northend Mazda after using AAA online buying tools to look for a Mazda 3. Mark emailed me to initiate communication and stated that the goal at Northend Mazda is to help you have the most convenient and pleasurable car buying experience you have ever had. I'm the type of person who roles my eyes at that and dreads walking into any dealership. We corresponded through email and Mark said that he could probably get me the car I wanted in 30-45 days. He didn't try to get me to settle on something in stock. I thought that was great and decided to go in to take a look at similar vehicles and nail down what I wanted. When I went to the dealership, Mark right away told me he was busy but would be wrapping up in 5-10 minutes if I could wait. He asked what I would like to do while I waited and pointed me to the in stock Mazda 3 vehicles. He even took a moment to bring a car similar to what I wanted up to the building, gave me a quick lesson, and said I'm here until 6, take it for a ride, come back and let's talk. BEST TEST DRIVE IN YEARS!! We talked and I went home with a plan to look at a couple of Hondas the next day and return to Northend to compare the Mazda to them. Mark encouraged me to do that without pushing me to buy a vehicle on the spot. I went back the next day with my son and Mark treated us like friends. We took a couple more test drives and really liked the Mazda. Mark was open to proceeding with whatever I decided. What to do? Buy something on the lot, order & wait, search for something at another dealership, or even take a car on the lot and update it with options I want. He left it entirely up to me. I went home to weigh my options and make a decision. In my research I went online and found a vehicle that was almost exactly what I wanted. It was missing all weather mats, trunk tray, and back up sensors but had everything else including top color choice. I sent a picture to Mark and asked if he could get it. Two days later he had it and 24 hours later we spent 2 hours learning all about MY NEW MAZDA 3. Simple and fun experience! Oh yeah, he even arranged to have someone pick me up at my home to go to my appointment to get the car. Mark is the best. Highly recommended! More

Sabrina is the best! This was me and my fiances first time buying a car, so we were very nervous, and if you are too then I highly recommend going to North End Mazda. If y This was me and my fiances first time buying a car, so we were very nervous, and if you are too then I highly recommend going to North End Mazda. If you've bought a car before, I still recommend going there because they are awesome! I showed up with only a price range in mind, and Sabrina Ramondelli was a car sales superstar! She had well though out, extremely knowledgeable answers to every question thrown at her, and went above and beyond to make sure she found the perfect car for us! She even connected us to her insurance agency which gave us a deal that cut the quotes we found on our own in half. Tom's the bomb and was very nice and fast in his work; He found us a fantastic deal and our payments were better than I imagined. The lot itself is the perfect size, not overwhelmingly huge or disappointingly small; Very clean and organized. In the future, I will be sure to go to Sabrina at North End Mazda every time! More

No hustling here! First time at this dealership and I highly recommend it. Thoroughly helped by Mark A. They are a family friendly and welcoming dealership. Don't forge First time at this dealership and I highly recommend it. Thoroughly helped by Mark A. They are a family friendly and welcoming dealership. Don't forget the car prices are great (trust me I have been to a few dealerships, thoroughly went through Kelley Book Prices) and this guys come unmatched. Nice job guys. More

Amazing experience Daniel made it an effortless experience, yes I am talking about buying a car! He was throughly professional, prepared and honest. Best car buying expe Daniel made it an effortless experience, yes I am talking about buying a car! He was throughly professional, prepared and honest. Best car buying experience ever! More

Not the dreaded car buying experience! Jeremy was very professional, knowledgeable and not the dreaded car salesman.He helped us through a special car buying experience. Mike Pinto handled Jeremy was very professional, knowledgeable and not the dreaded car salesman.He helped us through a special car buying experience. Mike Pinto handled the business end with our best interest in mind. More

Amazing experience! My girlfriend and I just bought a new Mazda 3 from Sabrina at North End Mazda. She was awesome! Very helpful, gave us all the information we needed an My girlfriend and I just bought a new Mazda 3 from Sabrina at North End Mazda. She was awesome! Very helpful, gave us all the information we needed and explained everything clearly to us! It was one of the best experiences we have ever had while purchasing a new car from any dealership! Thank you very much Sabrina! D & J More

Pleasant buying experience! Sabrina was our salesperson, incredibly knowledgeable, sincerely friendly, and such a relaxing atmosphere! Wonderful! We will continue to ALWAYS do Sabrina was our salesperson, incredibly knowledgeable, sincerely friendly, and such a relaxing atmosphere! Wonderful! We will continue to ALWAYS do business at North End Mazda! More

Great experience as usual I traded in my 2014 CX 5 for a 2016 CX 5 and a lower payment. Mark couldn't have made it any easier. I have been purchasing cars here since 2011. They I traded in my 2014 CX 5 for a 2016 CX 5 and a lower payment. Mark couldn't have made it any easier. I have been purchasing cars here since 2011. They always make it easy and effortless. My dealings with Jason Cote in management , Mike Pinto in finance and Mark Atkinson in sales were very respectful toward my objective and I will definitely return again should I need a new car.. More

Great service crew Brought my mazda 3 in for service and saw that they have an old face back in service. delighted to see Rob again. They are genuine and honest and I wo Brought my mazda 3 in for service and saw that they have an old face back in service. delighted to see Rob again. They are genuine and honest and I would never service anywhere but with these guys at Mazda. I will be buying my car from them the next time I need a new car. More

Excellent Customer Service Jeremy was amazing to deal over the past weeks that I made my decision to lease a new Subaru Outback. He worked with his manager to match a lower lea Jeremy was amazing to deal over the past weeks that I made my decision to lease a new Subaru Outback. He worked with his manager to match a lower lease price I had received from my previous Subaru dealer. The process was without pressure & he was readily available for all my questions. Mike in the finance department was also very professional & supportive in the process of my 1st lease. I would not hesitate to recommend North End for all your new or used car needs. More