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North End Mazda - Service Center

Lunenburg, MA

4.7
392 Reviews

392 Reviews of North End Mazda - Service Center

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August 28, 2023

Collette always treats me like a valued customer. She listens to what I request and provides the service requested. She also understands that sometimes a car is not worth spending more money on and More

by jugglersmyth
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

She worked out the details of the work needed to be done on my Mazda CX5 and helped define what would be covered by the dealership warranty and the additional work that needed to be done. Clear and easy to More

by TEKTITE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Friendly and helpful staff. They explained what was needed for my car. thank you! Colette is always helpful as well. She is a sweetheart More

by mmainguy64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

The service reps were very helpful. They looked up past services and helped me decide which decision to make regarding my service. It is clear that they wanted the best solution for m More

by kgile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

All went smoothly for our 20,000 mile service check. Everything occurred in a timely fashion with good clear communication from the staff. More

by carol.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

I would like to know how many times will I have to participate in this Dealer Rater.. This is about the third time I have received it.. I responded very well & Dealer Rater responded to my survey..O More

by Four Wheels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Very knowledgeable, accommodating, and friendly. Mark is a wonderful salesman and made us very comfortable. I am the primary driver/owner of the new CX30. Mark focused his attention to me. Most s More

by waynen90
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Finance is 5 star also. The financing process was very easily done.
August 13, 2023

They did an awesome job with getting me a loaner and scheduling the work as well as the follow through More

by ryanlusco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Friendly, accommodating, expert, very knowledgeable, no oversell. Have bern using North End Mazda for 20 yrs, and dodt trust anyone else as much to service my car! More

by M.GOTTHELF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

This was my first time at this dealership. Just after I made a repair appointment, I received a text confirming the day and time. North End Mazda kept me informed through each step of the proc More

by LYNDAMULDOON
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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