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North End Subaru
Lunenburg, MA
1,105 Reviews
North End Subaru is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 350 New and Pre-Owned cars, Certified Service Technicians, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,105 reviews
March 22, 2021
Bought car here and always have it serviced here $$$$. I’m an embarrassed victim of Northend bait and switch. Given price for tires, dropped car off, picked up loaner and later get a call that price chang I’m an embarrassed victim of Northend bait and switch. Given price for tires, dropped car off, picked up loaner and later get a call that price changed +$40/tire. Said they quoted wrong size. Should have told them to F it but was on my way to meeting - Had an out of town trip next day and wanted new tires on. Lesson learned about doing biz here. Then today get email saying they need my car 2 hours for software update. Couldn’t this have been done last week during tire install? Shame on me for trusting Northend to treat me fairly. They see a woman come in and take advantage. More
by mcdanieljan
Verified CustomerEmployees Worked With
Matt Rondeau, Jason Rife
Helpful March 22, 2021
Always an amazing experience at Northend Mazda/Subaru. Thank you for 15 years of service! I will see you in 3 years, since that’s how often I change my car 😊 Thank you for 15 years of service! I will see you in 3 years, since that’s how often I change my car 😊 More
by tanorexea28
March 18, 2021
Servicing took a little longer than I was told to expect. Waiting room was clean and comfortable. I appreciated the review of work done that I received when the servicing was completed and answers to q Waiting room was clean and comfortable. I appreciated the review of work done that I received when the servicing was completed and answers to questions I had raised when it was dropped off. More
by LBWALLACE34
Employees Worked With
March 18, 2021
Service was completed sooner than expected. Car wash was not done. I accept dealership's reason for this .I am looking forward to getting this done. not done. I accept dealership's reason for this .I am looking forward to getting this done. More
by MRNAV
Employees Worked With
Josh Machado
March 18, 2021
I was so pleased with my experience buying my Subaru Forrester. Bob Waite is the absolute best salesman I ever worked with! From the test drive to finalizing the deal there was no pressure and just lo Forrester. Bob Waite is the absolute best salesman I ever worked with! From the test drive to finalizing the deal there was no pressure and just lots of great info. Thank you to all at North End Subaru. More
by auvinen47
March 15, 2021
I appreciate everything you did for me. I love my new car. The service was great with working out the finance and for making a deal with my old car, and explaining everything with my new car. car. The service was great with working out the finance and for making a deal with my old car, and explaining everything with my new car. More
by sreeves3
March 15, 2021
They have always treated me right. Fast, efficient service done on time and fairly priced. Bought 5 cars here over the years and plan on more. service done on time and fairly priced. Bought 5 cars here over the years and plan on more. More
by FOXBW
Employees Worked With
Other Employees :
Josh Machado, Matt Rondeau
March 15, 2021
North End is a trusted partner for the maintenance of my cars. It’s easy to make an appointment that fits my schedule. They offer discounts that help me save money. They keep me informed if they encounte cars. It’s easy to make an appointment that fits my schedule. They offer discounts that help me save money. They keep me informed if they encounter anything to be addressed and they deliver when promised. Keep it up! More
by CPL582
Employees Worked With
Matt Rondeau
March 13, 2021
It was a pleasure dealing with all of the staff in the service department. It was the same nice attitude that I received from Alex when I was buying the car and I so enjoyed relaxing in the lounge while service department. It was the same nice attitude that I received from Alex when I was buying the car and I so enjoyed relaxing in the lounge while waiting for the service to be completed More
by emjasins
Employees Worked With
Matt Rondeau
