North End Subaru

Great cars, poor customer experience I love my new Mazda, but I did not have a good experience purchasing it from Northend Mazda. After I made a deposit there was no follow up at all from I love my new Mazda, but I did not have a good experience purchasing it from Northend Mazda. After I made a deposit there was no follow up at all from the sales person. I called to change the pick up date and the person I spoke to said that the car will be ready for me, but then didn't pass on the message with the date change. The second time I was there the car still wasn't ready, custom mirror not installed and insurance paperwork not done. It had been sent, but they hadn't bothered to follow up that insurance got it. Luckily, the crew on that second date was helpful and competent and at least I could take the car home. But I will have to spend another Saturday to get the mirror installed. I do hope the service department there is better. The reason I post this review on the Subaru website? Well, that sales man also sent me the wrong link for my review in his 'thank you' e-mail. More

Thank you Greg! Greg was beyond helpful with helping us get two new Subarus for our household. We took home a 2019 Crosstrek and a 2019 Impreza. I had done some shopp Greg was beyond helpful with helping us get two new Subarus for our household. We took home a 2019 Crosstrek and a 2019 Impreza. I had done some shopping around at other dealerships, but wasn't impressed with their customer service. Greg was more than happy to answer any questions that we had, and listen to concerns. Buying one car is usually stressful, but he made buying two a breeze! We will definetly be back to North End to buy all our future vehicles. Thanks a million Greg! More

Frank Lajoie is an outstanding salesman! What a great experience my husband and I had with purchasing our new Subaru! Frank made a complete stress free experience. We had bought many vehicles What a great experience my husband and I had with purchasing our new Subaru! Frank made a complete stress free experience. We had bought many vehicles before, but this time around it was a pleasant and pressure free experience. Frank is very knowledgeable as well as professional. More

Overall great buying experience! Greg was fantastic! He was very diligent in getting me the exact car I wanted, went above and beyond in communication and even explained every booklet Greg was fantastic! He was very diligent in getting me the exact car I wanted, went above and beyond in communication and even explained every booklet that came with my new Subaru Crosstrek! It was great. I will definitely be referring my family and friends to North End! They make you feel like family... no pressure dealership. Thanks guys!!! More

Great experience A big thank you to Bob Waite for making my car buying experience so easy and stress free! Very knowledgeable. Glad I made the trip up to Lunenburg! A big thank you to Bob Waite for making my car buying experience so easy and stress free! Very knowledgeable. Glad I made the trip up to Lunenburg! More

Another Great Sales Experience at North End Subaru Great Team at North End Subaru, Frank Capoccia did a great job of explaining all the aspects of the 2019 Legacy, collaborated with others to get me a Great Team at North End Subaru, Frank Capoccia did a great job of explaining all the aspects of the 2019 Legacy, collaborated with others to get me a great trade in for my current vehicle as well as a great price on the 2019 Legacy, everything went smooth and all I had to do was show up, sign and drive! More

Great Experience and Amazing Service bought a car from Miami Frank was an amazing sales person, very helpful over the phone and immediately contacted us through email. We purchased a Forester over the phone from Frank was an amazing sales person, very helpful over the phone and immediately contacted us through email. We purchased a Forester over the phone from Miami and Frank was extremely professional, Tom Liddle helped us with the finance part he was also very patient and we were able to come to a great monthly price for the Subaru. We couldn’t be any happier with the entire process and glad that we went with this dealership. They are an amazing team! Thank you North End for your business. More

Friendly, Professional, Honest Salesmanship and Service Frankie Lajoie is a very knowledgeable Salesman and really took time to explain the importance of features for specific vehicle models I was interest Frankie Lajoie is a very knowledgeable Salesman and really took time to explain the importance of features for specific vehicle models I was interested in. This helped me in the decision making process. He is Friendly, Professional and Helpful in each phase from test driving, weighing purchase vs leasing options to final delivery of the vehicle. Mike was very helpful in Financing options. It was a pleasure working with both gentlemen and I am so very pleased with my fair Trade and New Vehicle. Highly recommend both gentlemen. More

Very Happy Customer I received wonderful customer service here from the beginning. Frank Lajoie was my salesman & Mike assisted in my finance - I highly recommend both me I received wonderful customer service here from the beginning. Frank Lajoie was my salesman & Mike assisted in my finance - I highly recommend both men. I got to the dealership late in the day & they stayed with me until after hours. But I never felt pressured into a sale. There was no bantering about car price or talking to managers before making a deal, which I appreciated. Just upfront. I am very happy with my Forester- I Love it! I would recommend stopping by if you are in the market for a new car. You will be treated with respect here. Personally, I like going where I feel my business matters. My mother liked the Forester and the service so much here that she ended up getting a Subaru also. More

Tom in service Polite, informative, timely, considerate. I had a funny noise when I backed up. Tom had it looked @. It was just a loose bolt. Took care of that no c Polite, informative, timely, considerate. I had a funny noise when I backed up. Tom had it looked @. It was just a loose bolt. Took care of that no charge. More