
North End Subaru
Lunenburg, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,225 reviews
Easiest car buying experience with truly nice people. This was by far the easiest car buying experience my husband and I have ever had. Justin was super helpful. He found us the perfect used car to meet This was by far the easiest car buying experience my husband and I have ever had. Justin was super helpful. He found us the perfect used car to meet our budget and family needs (kayak rack and space for camping gear is a must for us). We financed at the dealership and Matt ensured that went smoothly also. The receptionist is amazing too but she's not on here for credit! So far the car has met every expectation. I wouldn't hesitate to go there again for our next vehicle. More
Exceptional service Not only did Frank get me in a new car, he handled everything for me. What sets him apart from every other dealer I've worked with is he spent time to Not only did Frank get me in a new car, he handled everything for me. What sets him apart from every other dealer I've worked with is he spent time to sit in the car with me and showed me how to use all the features, activate my blue tooth and set my clock. I highly recommend! More
Service The service team at North End Subaru is the best service team around and I will definitely be back and recommend the service department to everyone. The service team at North End Subaru is the best service team around and I will definitely be back and recommend the service department to everyone. More
Superior service! Went in for my routine service on my Subaru Crosstrek. Tom, Josh and Matt had me on my way in no time. They always treat me well and it's great to fee Went in for my routine service on my Subaru Crosstrek. Tom, Josh and Matt had me on my way in no time. They always treat me well and it's great to feel like they care about me. Thanks Tom! More
Great cars, poor customer experience I love my new Mazda, but I did not have a good experience purchasing it from Northend Mazda. After I made a deposit there was no follow up at all from I love my new Mazda, but I did not have a good experience purchasing it from Northend Mazda. After I made a deposit there was no follow up at all from the sales person. I called to change the pick up date and the person I spoke to said that the car will be ready for me, but then didn't pass on the message with the date change. The second time I was there the car still wasn't ready, custom mirror not installed and insurance paperwork not done. It had been sent, but they hadn't bothered to follow up that insurance got it. Luckily, the crew on that second date was helpful and competent and at least I could take the car home. But I will have to spend another Saturday to get the mirror installed. I do hope the service department there is better. The reason I post this review on the Subaru website? Well, that sales man also sent me the wrong link for my review in his 'thank you' e-mail. More
Frank Lajoie is an outstanding salesman! What a great experience my husband and I had with purchasing our new Subaru! Frank made a complete stress free experience. We had bought many vehicles What a great experience my husband and I had with purchasing our new Subaru! Frank made a complete stress free experience. We had bought many vehicles before, but this time around it was a pleasant and pressure free experience. Frank is very knowledgeable as well as professional. More
Thank you Greg! Greg was beyond helpful with helping us get two new Subarus for our household. We took home a 2019 Crosstrek and a 2019 Impreza. I had done some shopp Greg was beyond helpful with helping us get two new Subarus for our household. We took home a 2019 Crosstrek and a 2019 Impreza. I had done some shopping around at other dealerships, but wasn't impressed with their customer service. Greg was more than happy to answer any questions that we had, and listen to concerns. Buying one car is usually stressful, but he made buying two a breeze! We will definetly be back to North End to buy all our future vehicles. Thanks a million Greg! More
Overall great buying experience! Greg was fantastic! He was very diligent in getting me the exact car I wanted, went above and beyond in communication and even explained every booklet Greg was fantastic! He was very diligent in getting me the exact car I wanted, went above and beyond in communication and even explained every booklet that came with my new Subaru Crosstrek! It was great. I will definitely be referring my family and friends to North End! They make you feel like family... no pressure dealership. Thanks guys!!! More
Great experience A big thank you to Bob Waite for making my car buying experience so easy and stress free! Very knowledgeable. Glad I made the trip up to Lunenburg! A big thank you to Bob Waite for making my car buying experience so easy and stress free! Very knowledgeable. Glad I made the trip up to Lunenburg! More
Another Great Sales Experience at North End Subaru Great Team at North End Subaru, Frank Capoccia did a great job of explaining all the aspects of the 2019 Legacy, collaborated with others to get me a Great Team at North End Subaru, Frank Capoccia did a great job of explaining all the aspects of the 2019 Legacy, collaborated with others to get me a great trade in for my current vehicle as well as a great price on the 2019 Legacy, everything went smooth and all I had to do was show up, sign and drive! More