North Penn Mazda | Page 235

Wonderful attention and I even had a beautiful loaner Mazda. Very caring and professional. Even the young man who took my payment was nice. A well run , clean organization. The owner should give everyone Mazda. Very caring and professional. Even the young man who took my payment was nice. A well run , clean organization. The owner should give everyone a bonus😊 or at least a happy hour. With Uber of course. More

As has been the case in past visits for service, the car was taken at the time promised, and the work was completed in the time estimated when I called to schedule the appointment. Wil Jones kept me advise was taken at the time promised, and the work was completed in the time estimated when I called to schedule the appointment. Wil Jones kept me advised throughout, and he was very professional and courteous More

Friendly and helpful people that made you feel welcome. They make buying a car hassle free. I have been using North Penn since 2008, and have recommended them to friends and family. They make buying a car hassle free. I have been using North Penn since 2008, and have recommended them to friends and family. More

Headlights were flickering and was a safety hazard for my daughter. Issue was the pcm needed an update. Warranty was expired but this should have been covered by the dealer. Instead was stuck with a $130 bil daughter. Issue was the pcm needed an update. Warranty was expired but this should have been covered by the dealer. Instead was stuck with a $130 bill for something that should have been treated as a recall. Minimum should have been a severe discount instead dealer was inflexible and had to pay full price for a commonly known issue with a TSB. I will not be returning to this dealer for service on any of my Mazda vehicles. More

Professional, courteous, respectful and thorough from sales through service. Service pays attention to detail and reviews work that has been completed. Also informs you of any potential problems that may sales through service. Service pays attention to detail and reviews work that has been completed. Also informs you of any potential problems that may be ahead. More

The service intake staff was extremely pleasant and helpful. Will went out of his way (literally) to assist me. Both employees who arranged and then dealt with the return of the loaner car were profe helpful. Will went out of his way (literally) to assist me. Both employees who arranged and then dealt with the return of the loaner car were professional and friendly. More

Came in 2/6 for 2nd recall on airbag. After working on it, the airbag light came on. Never on before. Catie said not your fault.Repair $615. I said you should make it right. Catie said she would"reach out it, the airbag light came on. Never on before. Catie said not your fault.Repair $615. I said you should make it right. Catie said she would"reach out" to Mazda to see if they would help. I said YOU are Mazda to me. Catie said I would hear from her in 2-3 days. I have heard nothing. I'll never be back for service and I'll tell everyone I meet about this. My son sold me this car while working for you. I'll never buy another Mazda. More

Great service and everyone one is very pleasant! Price is the same has other shops for the same services! Like the fact that they provide free loaners! is the same has other shops for the same services! Like the fact that they provide free loaners! More