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North Penn Mazda

Colmar, PA

4.8
3,150 Reviews
Welcome to North Penn Mazda in Colmar, PA Serving your Philadelphia Mazda needs. We are your source for new and used cars in Colmar. If you're looking for a new Mazda, Certified Pre-Owned Vehicle, or a used car, truck, or SUV near Philadelphia, you'll find it here. Stop by or schedule a test drive online at your convenience. We offer discounts on a variety of services, be sure to check our site often for the current offers. Discover for yourself why Philadelphia Mazda drivers choose North Penn Mazda. We are your source for new and used cars in Colmar. Your Philadelphia Mazda Destination | New & Used Cars in Colmar Family-owned and operated since 1971, we are your source for new and used cars near Philadelphia! Whether it's help with service or parts, financing or a quote, we're here to make your car shopping experience pleasant and hassle-free. We are conveniently located on RT 309, just a short drive to Interstate 476 and Philadelphia. North Penn Mazda - Your Philadelphia Mazda authority | Benefits Program We've built customer loyalty through our excellent customer service skills, but also through offering our Benefits Program. As a member, our Philadelphia Mazda customers receive a variety of benefits: a hassle-free, full disclosure sales environment, complimentary car washes, shuttle service, and so much more. If you refer a new customer to us, and they purchase a new or pre-owned vehicle, you'll receive a check from us to say thank you. If you're a Philadelphia Mazda shopper, stop by today to find out more about North Penn Mazda's Benefits Program. North Penn Mazda your source for Philadelphia Mazda parts and service Our state of the art body shop can handle any type of repair that your vehicle needs. We will work with your insurance company to assist in resolving your claim for you. If you need one, we have a rental car service available so that while your vehicle is being repaired, you won't have to bring your life to a halt. Our expert service and parts teams will help keep your vehicle running as good as new. If you're looking for accessories to personalize your car, we've got what you need.
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181 Bethlehem Pike

Colmar, PA

18915

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Showing 3,150 reviews

November 15, 2019

Almost perfect Good service. Need to do a better job at communicating service progress updates. I had to chat with someone on the website to get someone to call me w More

by traverj88
Recommend Dealer
Yes
Employees Worked With
Wil Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

North Penn Mazda responded

Thank you for sharing your experience with us. I apologize that the communication process wasn't as seamless as I would have like to have heard it was. We know communication with our customers is extremely important and having this feedback will help me work with my employees to improve on this. If you would like to discuss this concern more in depth please contact me at 267-956-1160. Thank you! Amanda Young Service Manager

November 14, 2019

Great service Timely service and excellent communication. People are friendly and never tries to push extra services. Car was washed and clean at pick up. Lo More

by YKIM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

North Penn Mazda responded

We appreciate you taking the time to share your experience with us. Customer satisfaction is our #1 goal and it appears as though we achieved that with you! We look forward to seeing you at your next service visit.

November 13, 2019

Work was performed well and quickly. Service writer Caitlin is friendly and efficient. She does an excellent job. The video of the mechanic working on my car is a nice touch. More

by DETUCCIO66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate the positive feedback and look forward to seeing you at your next service visit!

November 11, 2019

Breaks when I called the service department about my brake problem, they got me right in! The staff is always very pleasant and helpful. A good job was done More

by roadblok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2019 -

North Penn Mazda responded

Thank you for sharing your experience with us. We appreciate you taking the time to share your feedback. Our goal is 100% customer satisfaction and it seems as though we achieved that goal with you! We look forward to seeing you at your next service visit!

November 10, 2019

Maintenance and More Outstanding experience. Wil came out to great me at the drop off spot so I continued into showroom to get paperwork done by Caitlin who was very plea More

by BMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

North Penn Mazda responded

Thank you for taking the time to share your comments about Wil, Catie and Steve. They are valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments and we thank you very much for your feedback!

November 08, 2019

Great Repair Work My mazda had a strange crackling noise that sounded like it was coming through the windshield. The mechanic Will was able to find the cause and fix it More

by Genevieve R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Wil. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We are thrilled to share this feedback with our team and look forward to seeing you at your next service visit!

November 06, 2019

Great experience at North Penn Mazds Tony was great, informative and did not pressure me into buying. Brent was helpful and informative with financing my deal. Overall good experience and More

by Renee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid
Nov 15, 2019 -

North Penn Mazda responded

Thank you for letting us know about your experience here Renee! Glad to hear we made this easy for you. Enjoy your new car. - Kyle Neith

November 06, 2019

Great service My experience was positive. Great price and low pressure sales really makes the car buying experience a good one. I would buy a car here again and l More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen Celec
Nov 15, 2019 -

North Penn Mazda responded

We are so happy you had a great experience! Enjoy your new Mazda. - Kyle Neith

November 05, 2019

First Service The service department was very accommodating and provided a loaner! They did the service quickly and efficiently, I will definitely return for future More

by VVONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid
Nov 13, 2019 -

North Penn Mazda responded

We would like to thank you for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits North Penn Mazda with only the best there is to offer. It’s so nice to hear that John, Wil, Catie and Brent helped to make your experience such a positive one.

October 31, 2019

Screw in new car tire The rep at the service counter was very informative regarding what steps would be taken and thankfully the tire was not punctured. Staff friendly an More

by MARILYN.TABER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen Celec
Nov 13, 2019 -

North Penn Mazda responded

Thank you for the 5 star review Marilyn! We appreciate you taking the time to share your feedback with us and look forward to seeing you at your next service!

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