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North Penn Mazda - Service Center

Colmar, PA

4.8
2,017 Reviews

2,017 Reviews of North Penn Mazda - Service Center

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August 10, 2022

Caitlin was super friendly and very professional. When I asked about the state of the battery (car is 5 years old with original battery) she specifically provide me feedback on the status after the c More

by PAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2022

Good customer service. Friendly and thorough. The service was quick and they kept my updated More

by Fcblunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Fcblunt responded

Nothing more to add

August 09, 2022

Their work was beautiful. They repaired my front bumper and had to spray new paint. It seems to be blended well with the rest of the car. They cleaned the inside as well as th More

by james.bedeaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa from body shop and rental
August 09, 2022

Very customer oriented. They communicated what with happening and at what time. The mechanic went well above and beyond in diagnosing the problem and recommended solution More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hessler
August 09, 2022

North Penn Mazda's collision center always does excellent work! I recommend them for all your collision needs. More

by kjl831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Polachek
August 07, 2022

I have used North Penn Mazda dealership for 11 years. They have been extremely reputable. I owned a 2010 Mazda 6 for 10 years. I traded that car in for a 2021 Mazda CX-5. North Penn Mazda stands behind t More

by larryzibman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2022

They were very accommodating in getting me a new key made. Also did a complete inspection on my car and advised of anything that needed to be done. They gave me a brand new loaner for the day. Everyo More

by reneestarkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2022

Quick scheduling and service for a battery replacement. Made time despite not having a same day appointment. More

by mkjpark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2022

Excellent service, courteous, professional staff. Reliable and trustworthy. Excellent service courteous professional staff. Reliable and trustworthy. More

by Deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2022

Always get excellent service and attention. Will is professional and friendly and we like how we’re treated there. More

by JIMLORD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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