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North Penn Mazda - Service Center

Colmar, PA

4.8
1,984 Reviews

1,984 Reviews of North Penn Mazda - Service Center

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March 15, 2021

The facility was nice. I wish I was given more accurate timing/updates on my vehicle’s oil change. I was given a number to text for updates and received no response when I asked for an update. More

by Veseyjillian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2021

the staff was very friendly and professional. Catie explained everything about the service being done to my car , very helpful. the whole service dept. staff made sure I was comfortable while I waited More

by W.J.MCKINLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2021

No issues occurred related to my service appointment. Communication was clear from mechanic and Will. The loaner transaction also went without issues. Kimmy was very helpful More

by GSTASIOROWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

Great service as always!! I will continue to get my services done here like I have said before I live about 50 min to an hour away depending on traffic and I still chose to come here great dealership!! More

by LUGONESG83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

Quick and efficient and love the video they send! I always feel like I'm getting a straight answer and they never try to upsell me. More

by KGAROSS
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

First time working with North Penn. Good service, friendly staff. Vehicle done in requested time and kept up to date on vehicle. Prices a bit higher. More

by Kedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

Great service! They were all a pleasure to work with. I took my car in for service and they took care of the problem promptly. More

by PAMROCCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

My go to place for service, clean, courteous, knowledgeable staff, timely. They’re the best. I have a Mazda cx-7, I love that car More

by 08cx-7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

Everyone is so helpful here! Always polite. And they even ran my car through the car wash while it was here for service. Love it! More

by Rhiannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Everyone is kind, courteous and knowledgeable. The new service area is excellent and showroom looks great. I mentioned to all you make it hard to take my business elsewhere. Not that I plan on going anywh More

by MCC16861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fontaine and Kimmy Brown
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