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North Penn Mazda - Service Center

Colmar, PA

4.9
1,644 Reviews

1,644 Reviews of North Penn Mazda - Service Center

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October 05, 2018

Very courteous... problem not solved The check-in / check-out process was courteous and generally okay. The link to a video was nice, but a little overkill for my small service -- getti More

by WALSHJ07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 06, 2018 -

North Penn Mazda responded

I apologize that you are still having an issue. If there is anything we can do please let Catie or myself know. We want to get it remedied for you as soon as we can. -Amanda Young

October 05, 2018

Friendly staff and great service. The service was quick and staff were attentive to my car needs. The dealership kept me updated on my tire service and provided appropriate feedback on More

by WILLIAMSTEINHAUSER42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

North Penn Mazda responded

We appreciate you taking the time to share your experience. We hope you are enjoying those new tires! Thank you again. -Amanda Young

October 04, 2018

Great experience. North Penn Mazda and Will always take great care of my car. I can depend on them to fix whatever ails my car, quickly and expertly. More

by WIZARDMCD1322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will and Amanda
Oct 15, 2018 -

North Penn Mazda responded

Thank you for sharing this with us. We are always here when your ailing car is in need...or if you just want to pop in to say hello!-Amanda Young

October 03, 2018

Regular Service Appointment Once again, another pitch perfect service appointment. Everyone at the Colmar Service Center has always been most accommodating and timeliness is exce More

by Rjz1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

North Penn Mazda responded

We greatly appreciate the kudos! Our service team strives to make each experience the best for our customers. -Amanda Young

October 03, 2018

more great service from a great dealership The service was performed by a great crew on the 3rd Mazda I have owned from this dealer since the 1990s. They take care of the cars so they last a lo More

by Northpennfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

North Penn Mazda responded

Thank you NorthPennFan for the positive review. Our job is to make sure your cars last as long as you need them to...while giving you the best experience!-Amanda Young

October 02, 2018

Fantastic! Great experience. Caitlin and Kathy were very helpful in getting me up to date on some necessary documentation that I was missing or that had expired. More

by ANNETTE.RIEGEL
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

North Penn Mazda responded

Thank you for taking the time to share your experience Annette. Our team is here to help in any way we can!-Amanda Young

October 02, 2018

Awesome Service Every service experience I've had at North Penn Mazda has been great. Why would I go anywhere else for service, when NP Mazda treats me like family. More

by Zoom Zoom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Jone
Nov 06, 2018 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. And thank you for being part of the Mazda family!-Amanda Young

October 01, 2018

Best Service Experience! This was my first service appointment after purchasing my new CX-9 a few months ago. It was hands down the best service experience I have ever had. I More

by Busymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wil Jones
Nov 06, 2018 -

North Penn Mazda responded

We appreciate you taking the time to share your experience with us. We look forward to seeing you at your next visit with your CX9!-Amanda Young

October 01, 2018

Another positive experience I don't remember ever having a bad experience at North Penn Mazda, and my latest service visit was no exception. Staff were friendly and efficient, le More

by PRSOTZIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

North Penn Mazda responded

We appreciate the feedback! Thank you for taking the time to tell us about your experience with us. -Amanda Young

September 30, 2018

awesome! The service crew at North Penn Mazda is just plain Awesome! They take care of you with ease. They know your name and they process your service as fas More

by MA.RIOTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fontaine
Oct 01, 2018 -

North Penn Mazda responded

Thank you for the review Riotto's! We appreciate having you as a loyal North Penn Mazda customers! - Kyle and Amanda