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North Penn Mazda - Service Center

Colmar, PA

4.9
1,623 Reviews

1,623 Reviews of North Penn Mazda - Service Center

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September 26, 2018

They make it easy for me to care for my car I appreciate that there is no hassle or pressure from this dealer. They are informative, professional and courteous. This is the first dealer I’ve u More

by KDIPANGRAZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

North Penn Mazda responded

We appreciate your feedback and look forward to your next visit!-Amanda Young

September 25, 2018

Service as it’s finest Smooth, professional, complete satisfaction I was extremely impressed with every aspect of my service experience with North Penn Mazda and I will con More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We look forward to seeing your at your next service! -Amanda Young

September 25, 2018

EXCELLENT SERVICE!! The service team of North Penn Mazda are fantastic! I had a flat tire on a Saturday and they were able to get me in that day to have it fixed.. Katie More

by HOLLAND2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

North Penn Mazda responded

We are always here to help you! Thank you for taking the time to let us know about your experience.- Amanda Young

September 24, 2018

Diagnosing leaking Miata My 2008 Miata is collecting rain on the passenger side. After repeated failures to fix it myself, I finally took it to the dealer for their assessmen More

by JKW731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will
Sep 24, 2018 -

North Penn Mazda responded

Thanks for letting us know about your experience. - Amanda Young

September 24, 2018

The best Mazda dealership to get your car serviced a I love this place they always treat me like I’m their only customer. Professional and courteous would be an understatement. I love the videos that th More

by RJSCH968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

North Penn Mazda responded

Thanks for taking the time to tell us about your experience at North Penn Mazda! - Amanda Young

Sep 27, 2018 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We look forward to seeing you at your next visit!- Amanda Young

September 24, 2018

Very efficient Very personable and efficient they know their customers by first name basis and it is always like going to a family when you visit this dealership More

by janetfull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

North Penn Mazda responded

Thank you for taking time to let us know about your experience! -Amanda Young

September 24, 2018

State Inspection plus extra maintainace works Jobs were done in a rather fast than usual. Got my battery replaced with Mazda OEM and also the drive bell holder in the same time as the state inspec More

by pgtravel
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil
Sep 27, 2018 -

North Penn Mazda responded

Thank you for taking the time to share your experience.-Amanda Young

September 24, 2018

Routine Maintenance and Repairs to our two Mazda 3's North Penn Mazda's Service Dept service reps, mechanics & techs have been great to work with in handling all of our service issues. For several years More

by Bob & Doris D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will in Service also a real Gentlemen when working with customers
Sep 27, 2018 -

North Penn Mazda responded

Thank you Bob! We are glad to help whenever you need it. -Amanda Young

September 24, 2018

Always fast, always reliable I've been bringing my Mazdas here since i moved to the area. I'm on my third Mazda and they've taken the best care of all of them. Appointments are ea More

by DDDSTEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 24, 2018 -

North Penn Mazda responded

Thanks for letting us know about your service experience! - Amanda Young

June 11, 2016

Tried to sell us an engine we didn't need North Penn Mazda said we needed a new engine for our 2006 Mazda 6 because the check engine light came on - $10,400. Naturally they tried to sell us a More

by godzilla614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember, don't care
Jun 18, 2016 -

North Penn Mazda responded

I am very sorry to hear about your experience at North Penn Mazda. Your vehicle came in with a check engine light on. The technician performed diagnosis on the vehicle and found code P0012 stored in the PCM for Camshaft Position Timing exceeding its maximum limit. This means that the VVT was starved of oil due to low oil level and lack of pressure. Due to the condition of the oil and the code that the technician found stored, we believe the PCV valve is a temporary fix. If you have any further questions, please contact Amanda Young, Service Manager, at 267-956-1160 ext 1329.

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