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North Penn Mazda - Service Center

Colmar, PA

4.8
2,011 Reviews

2,011 Reviews of North Penn Mazda - Service Center

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February 07, 2020

I didn't think my car was going to run and drive the same as it did before the accident (not my fault btw) but it does and I'm so glad to have it back!! Thank you North Penn Mazda!! More

by TAMERAAZIMMERMAN
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
Feb 12, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ken and Catie. We will be sharing your feedback amongst our team. We look forward to seeing you at your next service.

February 03, 2020

Amanda and her team are awesome! Great customer service! We really like the video assessment of my car, it is always a great feature and very informative. More

by CLITTIG
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

Thank you Cheryl for taking the time to share your experience with the service department. Our goal is 100% customer satisfaction and it seems as though we have achieved that with you over the years. We look forward to continuing the relationship in the future.

February 03, 2020

My experience was too notch. 10 out of 10!!! Would recommend them to everyone I know. Keep up the great work! Customer Satisfaction is a top priority!! More

by LISALB4KIDS
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

WOW! Thank you so much for the kind words. Hearing that you had “a top notch” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing North Penn Mazda and we look forward to serving you for many years to come!

February 03, 2020

Always very helpful very pleasant . Have been going here since 1990 when we bought our first Miata. Continue to buy vehicles and to always have service done at this dealership More

by FATPUFF
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil, Tony and Amanda. We will be sharing your feedback amongst our team and look forward to the many years to come!

February 01, 2020

Another excellent experience. The service center is great he best in the area. Even my wife’s Cadillac didn’t get washed when it was serviced at her dealership. More

by phiam4
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at North Penn Mazda, enjoy that ride!

February 01, 2020

Great service team very helpful all around! I had questions they had the answers they took care of me and my vehicle excellent place thank you! More

by BFRESH326
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid, Tim Sheehan
Feb 04, 2020 -

North Penn Mazda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits North Penn Mazda with only the best there is to offer. It’s so nice to hear that Tim, Wil, Amanda and Brent helped to make your experience such a positive one.

January 31, 2020

Excellent Service, as Always! Everyone is always friendly and professional. great experiences from purchasing through Tony Hamilton and servicing through Amanda and Wil. Great staf More

by MARKMODICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid
Feb 04, 2020 -

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and the service department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

January 31, 2020

Excellent service as always at North Penn! Very professional, honest service department at North Penn. Wil is very professional and a pleasure to deal with. I will return to North Penn next tim More

by MFGIORDANO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Wil, Catie and Amanda were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

January 28, 2020

Everyone in service is really helpful and very accommodating when possible. There is always excellent service and great attention to detail. I always recommend North Penn Mazda for both sales an More

by CHERYLHORSEY
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil. We will be sharing your feedback amongst our team and please come visit us again soon!

January 28, 2020

Quick, pleasant, and welcoming! From the second you walk in the door you are welcomed by friendly faces. My service was quick and easy! I was offered snacks and coffee to enjoy while More

by SCATALINE1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

Hearing that you had "A Quick, pleasant and welcoming” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing North Penn Mazda and we look forward to serving you for many years to come!

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