North Penn VW

Good service bad rental policy Service department was fine. Everyone was helpful and informative. I had a poor experience with rental center. I was not informed of 26 hour rule by s Service department was fine. Everyone was helpful and informative. I had a poor experience with rental center. I was not informed of 26 hour rule by service or rental center, and was charged 2 day for having my vehicle for exactly 26 hours and only putting 8 miles on the rental. Additionally vw/mazda is one of the few dealers that make customers pay for rental car when my car had to be brought in for 2 recalls fixes. This was unfortuante, and a slap in the face when i was charged for 2 days. I was reimbursed only after multiple conversations with rentals staff and management. More

Everything Explained in Detail Everything was explained to me from what I was there for to how much it would cost and when I could expect it to be completed happened. Even the two i Everything was explained to me from what I was there for to how much it would cost and when I could expect it to be completed happened. Even the two items that were discovered during the inspection were explained with why, cost, and time. More

Really glad we drove the extra mile. Everyone was really great and easy to work with,Came to look at a used car we saw on the internet.and left with it.WONDERFUL Everyone was really great and easy to work with,Came to look at a used car we saw on the internet.and left with it.WONDERFUL More

Best car purchase ever Mike Sinclair did a great job getting me the car I wanted at a great price. He went the extra mile! Also kudos to Shawn and John on the internet team Mike Sinclair did a great job getting me the car I wanted at a great price. He went the extra mile! Also kudos to Shawn and John on the internet team and Jason in the business office. Would recommend to use North Penn VW. More

Amazing Courteous, friendly service. Relaxed sales & service. Great dealership. So far, I love my Beetle. I can’t imagine that Beetle sales are that poor of t Courteous, friendly service. Relaxed sales & service. Great dealership. So far, I love my Beetle. I can’t imagine that Beetle sales are that poor of the Beetle that production ends this year. I get a lot of compliments about this car! More

Went to three other vw dealers We looked for our new car at several different car dealers and 3 other vw dealers once we settled on the atlas. The staff was welcoming as soon as we We looked for our new car at several different car dealers and 3 other vw dealers once we settled on the atlas. The staff was welcoming as soon as we walked in. We dealt with Joe as our salesman and he could not have been more patient and helpful. He got me every option I wanted and he never tried to get me options I didn’t ask for. It took several weeks because I apparently picked a car that didn’t really exist but he was patient, kept us updated and I got the exact car I asked for. I’d highly recommend north penn and joe to anyone looking for a relaxed delete experience! More

Great experience. It was a great experience working with the North Penn VW. I was expecting them to be pushy but they weren't at all. In fact they were very helpful e It was a great experience working with the North Penn VW. I was expecting them to be pushy but they weren't at all. In fact they were very helpful especially, Bill Kurz and Jason Hartman. I would recommend them anytime. Thank you North Penn. More

Excellent Salesman Very patience and he does not push me at all. He went into every detail about the car and I ended up buying the car. Awesome salesman! Very patience and he does not push me at all. He went into every detail about the car and I ended up buying the car. Awesome salesman! More

First time with VW Everything was explained to me before and after service, I was also updated via text on the status of my vehicle and any other issues seen by the tech Everything was explained to me before and after service, I was also updated via text on the status of my vehicle and any other issues seen by the tech. More

Our 2014 Beetle was rear ended and totaled The great people at the collision center were very helpful in getting the insured adjuster in and the vehicle appraised. All were very helpful as we n The great people at the collision center were very helpful in getting the insured adjuster in and the vehicle appraised. All were very helpful as we needed a rental car while getting our new car. Outstanding service! More