North Penn VW

good to buy a car we can after 4 pm,they are friendly.and serve for me until we finish the deel.it is nearly 6 pm.I recommand this dealer we can after 4 pm,they are friendly.and serve for me until we finish the deel.it is nearly 6 pm.I recommand this dealer More

Express Service....not really Express I had an appointment with my normal salesman Tim because my Lease is ending soon. I also had to have my 30,000 mile maintenance done too. So I went I had an appointment with my normal salesman Tim because my Lease is ending soon. I also had to have my 30,000 mile maintenance done too. So I went over to service around 10am and set up my car for the "Express" service. The service guy said there were 3 cars ahead of mine. I told him that was since I was going to check the new Jetta with the salesman and get some pricing worked out. Well after about an hour I was done with sales. I figured that my car probably wasn't quite done so I waited in the lounge. Well almost 3 more hours later my car wad done. So much for EXPRESS. If I had known I would have had scheduled a regular appointment. On that note...I had called earlier in the week and I was told maintenance plans were only for Express and I couldn't schedule for regular service for that. So overall...I was pretty pissed I spent 4 hours of my day off waiting around the dealership. And in addition, the sales person didn't meet what I needed for a new lease price. More

Great buying experience I recently leased a 2019 Jetta from Tim and i couldn't have been more pleased with how easy and low pressure the process was. I'll be using Tim and No I recently leased a 2019 Jetta from Tim and i couldn't have been more pleased with how easy and low pressure the process was. I'll be using Tim and Northpenn for all my service and sales needs when my lease is up. More

Great Service I always receive great service when I bring my Passat back for service at North Penn. I will often choose to "wait" even when the service is going to I always receive great service when I bring my Passat back for service at North Penn. I will often choose to "wait" even when the service is going to take a while since the waiting area is clean, comfortable and they have great work stations that allow me to work remotely in peace. The staff is very professional, sets expectations accurately and explains the work in detail. I also receive video texts where the technician describes the work they performed. Love this place! More

Great Service.....As Usual! I had to make good decisions about my Passat, following the death of my husband. The conversations and input from both the customer service ladies and I had to make good decisions about my Passat, following the death of my husband. The conversations and input from both the customer service ladies and the service technicians enabled me to make a comfortable decision about keeping and maintaining my favorite car! More

Best dealer for service and purchasing cars They keep my car running like a champ. Prices are competitive. Service dept is clean and organized. Employees are friendly and accomadating. Will buy They keep my car running like a champ. Prices are competitive. Service dept is clean and organized. Employees are friendly and accomadating. Will buy my next car from them. More

Perfect dealership experience I was extremely pleased with my service! Employees were very friendly and my car was returned to me thoroughly complied and all cleaned up. I highly r I was extremely pleased with my service! Employees were very friendly and my car was returned to me thoroughly complied and all cleaned up. I highly recommend using North Penn!!! More

Professional and Friendly, as Always I am a repeat customer for a reason, these guys are great. They took the time to listen to what I wanted and explain to me the features with vehicles I am a repeat customer for a reason, these guys are great. They took the time to listen to what I wanted and explain to me the features with vehicles and financing options available. They introduced me to the service department as well, in case I had any issues, Ken Benton gave me his card and offered to answer any questions I may have had after I left the dealership, no matter how small. They went out of their way to make sure I was taken care of and wasn't there for longer than I had to be. I will be sending my friends and family to them without a doubt. More

Friendly, very helpful and fast services I am very happy with the friendly services I got fro North Penn VW. Everything was smooth and everyone there are helpful and make my waiting time felt I am very happy with the friendly services I got fro North Penn VW. Everything was smooth and everyone there are helpful and make my waiting time felt like nothing. More

Top Service, very professional As a family, we've bought multiple cars at North Penn Volkswagen over the years. My first car was a brand new VW, since then we've but several Certifi As a family, we've bought multiple cars at North Penn Volkswagen over the years. My first car was a brand new VW, since then we've but several Certified used VW's. We always have the routine maintenance done and service work done at North Penn VW. The service Department is always very helpful with the entire process of drop off, explanation of work to be performed, what is recommended . They also help with shuttle service and loaner cars when applicable. I recommend North Penn Volkswagen from Sales to Service. More