North Penn VW

Excellent Experience My 14 year old Volvo finally died so I was extremely nervous about the whole car extravaganza as one always hears terrible stories especially from wom My 14 year old Volvo finally died so I was extremely nervous about the whole car extravaganza as one always hears terrible stories especially from women. I was so pleasantly surprised by my experience. I was treated kindly and with respect. Bill and Jason H were knowledgeable and informative. I decided to lease rather than buy and the process was simple and relatively quick. I drove away with a beautiful Jetta and a totally different perception of what it is like to enter a car dealership. I would highly recommend these folks! More

4th car purchsed from Tim Notariani at NP I have purchased 4 cars from Tim at North Penn for my children and now me. The most recent an Alltrack. Tim is diligent, honest and efficient (BTW th I have purchased 4 cars from Tim at North Penn for my children and now me. The most recent an Alltrack. Tim is diligent, honest and efficient (BTW these are not words that I would necessarily use when I have had dealings with the luxury brands that I have purchased for my wife and me) . I always lease a car just in case its a do, and if it performs well, I purchase it off lease. My last vw purchase was a diesel and on the back end of the issue Tim helped me through the complicated return and reimbursement process. I doubt many salespeople have the foresight to do so. The finance managers have always been and continue to be clear, honest and acting in the conumers' best interest. More

Couldn't be easier! I used their internet service to get a price on Monday and drove the car home the next day. It was pleasant, hassle-free and a great experience! I h I used their internet service to get a price on Monday and drove the car home the next day. It was pleasant, hassle-free and a great experience! I have us d the dealership for service on my 09 Jetta for years and their service department was part of why I chose them for my next purchase. More

Stress free experience! My son has bought several cars from North Penn and highly recommended Tim Notarianni. It was an absolute pleasure working with him. He made the sal My son has bought several cars from North Penn and highly recommended Tim Notarianni. It was an absolute pleasure working with him. He made the sale easy and stress free. And I love my new Golf SportWagon All Trac! More

Internet sale I emailed about a Certified Used Car that I saw on the internet . Shawn, of internet sales, called to make arrangements with me to come in, he wasn' I emailed about a Certified Used Car that I saw on the internet . Shawn, of internet sales, called to make arrangements with me to come in, he wasn't going to be there on my arrival, so he made the arrangements for me to ask for the Sales Manager, Jim and Jim gave me a highly qualified Salesman, Tim who is a very knowledgeable salesperson and he handled the sale. I was expected on my arrival, I did not have to wait, and all folks I encountered were very helpful and made this car purchase one of the best if not the best. More

Most pleasant care buying experience I called Brendan and received a great price quote over the phone on a new Atlas. I went to the dealership 2 hours later and picked up my new Atlas. J I called Brendan and received a great price quote over the phone on a new Atlas. I went to the dealership 2 hours later and picked up my new Atlas. Jason in finance and Jeff the sales manager were also a pleasure to deal with and most helpful. Everything was straight forward, transparent and exactly as Brendon had told me it would be. I would definitely purchase another vehicle here and recommend the dealership. More

Excellent Sales Team Great sales consultant in Joe D. I would recommend Joe and this dealership to friends and family. Delivery sales and finance were seamless , the car w Great sales consultant in Joe D. I would recommend Joe and this dealership to friends and family. Delivery sales and finance were seamless , the car was delivered and explained in complete detail. Great Job! More

Another great experience with Tim and Jason This is the second new car I have purchased from Tim. He is always straightforward with me on pricing and timing, very helpful/flexible in all the wor This is the second new car I have purchased from Tim. He is always straightforward with me on pricing and timing, very helpful/flexible in all the work leading up to purchase, and helps get everything squared away after the purchase. Never applies any of the classic car dealer pressure and is willing to work with me in-person, over the phone, via text, and via email. When I am ready to buy my next car, I will be stopping by to see Tim at North Penn VW first. The is the second new car I have work with Jason H on financing/paperwork. He was great the first time, but even better this time around. I had to get in/out quick with the purchase and had my 18 month old son with me. Jason gave some of his model cars to my son for him to play with while he helped me work through the paperwork as quickly as possible. Just like Tim, I never felt pressured to buy anything. Simply provides the facts/options and helps me decide what's best. More

Pleasant experience buying a certified pre-owned 2014 Golf I recently traded in my 2003 Golf for a 2014 Golf. My salesman, Bill Kurz, was extremely patient and helpful. He was not pushy in any way, and was k I recently traded in my 2003 Golf for a 2014 Golf. My salesman, Bill Kurz, was extremely patient and helpful. He was not pushy in any way, and was knowledgeable about the car and its technology. He took the necessary time to make sure I felt comfortable with the car and final price, before settling the deal. After getting the car home, I quickly noticed some dents on the rear tailgate that were not obvious to me at the dealership. I also found that one of the cords was broken that lifts the tailgate cover. I called Bill less than 24 hours after buying the Golf, and expressed my concerns. He agreed to arrange for me to come back and have these issues resolved. By the way, the "Dent Guy", Andy, did incredible work! Andy was quick, yet extremely thorough. Overall, I am happy with my experience at North Penn Imports and would recommend it to other VW fans. More

Excellent experience buying a certified pre-owned 2015 Jetta I was looking for a reasonably priced recent model VW Jetta, and I found a listing on the Autotrader site for what looked to be a perfect match posted I was looking for a reasonably priced recent model VW Jetta, and I found a listing on the Autotrader site for what looked to be a perfect match posted by North Penn Imports for.a certified pre-owned 2015 Jetta. The posting included numerous high quality photos, and a complete list of features for the car. I used to Autotrader site’s request to contact feature to find out more information Bout the car. Shawn Shaffer emailed me back early the next morning, and I was able to get all the information I needed. Once I lined up my financing, I called Shawn again the next day, and arranged to travel up to look at the car. I live just south of Washington DC, so traveling close to 200 miles to look at a car was a leap,of faith. But it was absolutely worthwhile, the car was immaculate, I would swear it was new. Bill Kurz showed me around the car, and took me for a test drive, he was incredibly helpful and knowledgeable about the car, best sales manager I could have asked for. Jason Hartman helped me with some additional insurance coverage, and I was able to drive home to DC with a car that far exceeded my wildest expectations. The entire North Penn Imports team was friendly and professional, and the dealership was clean, modern, and comfortable. I’m thoroughly satisfied with my experience, and would highly recommend North Penn Imports to anyone looking for a new or certified pre-owned VW. More