North Penn VW

North Penn VW Highly recommend - I purchased a 2017 VW Beetle from Joe at an excellent price. He gave me as much time as I needed, was very friendly, and was not p Highly recommend - I purchased a 2017 VW Beetle from Joe at an excellent price. He gave me as much time as I needed, was very friendly, and was not pushy at all. Jason in Finance explained the "extras" and gave his recommendations, but did not behave as though he expected me to purchase any. More

Lenny Lenz Great, Matt found the right car for me. Loved my TDI never thought I could replace. He guided me through whole process. It was a true pleasure. Great, Matt found the right car for me. Loved my TDI never thought I could replace. He guided me through whole process. It was a true pleasure. More

Bought a new car This dealership was amazing. Not only is it beautiful but the staff is wonderful. Tim was such a great help with my purchase. Also Jason H gave me gre This dealership was amazing. Not only is it beautiful but the staff is wonderful. Tim was such a great help with my purchase. Also Jason H gave me great information. Totally recommend to any VW owners, and I will be coming back in the future. Thanks so much! More

Bought a Certified 2014 VW Tiguan R-Line Today I sold cars for more than 25 years and can tell you I had a fantastic experience buying this car. Joe DePhillipo was a lot of fun to work with in t I sold cars for more than 25 years and can tell you I had a fantastic experience buying this car. Joe DePhillipo was a lot of fun to work with in the sale. He let us drive as many cars as we wanted, did not pressure us at all and wasn't worried about writing up a deal. We shook hands and said I could pick it up any time I wanted in the up coming week. I was a little worried it might change when we came back for delivery but he is truly a man of his word. Being a used car, he could have given me the keys and said good bye but he spent over a half an hour and went top to bottom on all the features. I also worked with finance manage Jason Hartman who also didn't pressure us at all. He "offered us" an extended warranty which I did add into the low APR rates that come with certified VW's. Everyone was really nice from Fred who greeted us at the door as well as the other salespeople. The dealership BTW is beautiful and very clean. I was really impressed !! More

Excellent customer service, keeps their word I purchased a 17 gti sport from this dealership on Sat 2/4/17. I did all negotiating through email. This was very important to me because most other d I purchased a 17 gti sport from this dealership on Sat 2/4/17. I did all negotiating through email. This was very important to me because most other dealers said"come on down, so we can do our platinum trade appraisal " I knew this was a red flag because they wanted to waste my time and wear me down. I originally dealt with John through email. We negotiated the price of the car to my satisfaction. There was one problem though, the car was black. I hate black, I hate swirl marks, but the price was $500 cheaper than any other dealer. So I asked John if there was anyway he could get a different color. He got back to me asap and was able to get a white 17 gti sport. He honored the original negotiated priced even though the msrp was 500 more. Then we negotiatedo my trade. I know dealers tend to offer auction value, I understand the dealer has to keep making money to keep providing a service. I found out the auction price of my car and asked for a 1000 over. They agreed as long as the car was described well. I then asked John for a price breakdown of all fees itemized, he gave that right away and assured me that there won't be any additional charges for fairy dust or anything. I showed up on Saturday and dealt with Greg. Everything aligned perfectly and Greg went over the entire car. He even suggested a place to eat dealt own the road, which was very good. I then did the paperwork with John. Now hidden bs, just straight forward. Very positive experience More

Great Learning Process for my 18 Year Old Derek, Tim, Jason H and the rest of the North Penn VW team did an amazing job teaching my son the car buying process! They walked him through the pro Derek, Tim, Jason H and the rest of the North Penn VW team did an amazing job teaching my son the car buying process! They walked him through the process and explained the risks and benefits from all angles. We were well taken care of from start to finish! More

Never was leading a car so easy! Joe D. is a great salesperson who showed me all the features of the car without pressure. He seemed to be always available and facilitated a smooth d Joe D. is a great salesperson who showed me all the features of the car without pressure. He seemed to be always available and facilitated a smooth deal. Jason H. was an expert with the paperwork, too! More

Outstanding Service with a smile I have been working with North Penn VolksWagen for the past 3 cars that I lease and actually every time I get a new car and service, they are really h I have been working with North Penn VolksWagen for the past 3 cars that I lease and actually every time I get a new car and service, they are really helpful. Greg have been my sales guy and knows what he is doing. He does not pressure me into any car and understands my need for my driving. Jason helped me a great deal with financing my new car and explained all the details about the maintenance, and other details. He was very informative with a smile and a great sense of humor. VolksWagen is very lucky to have two great employees that know how to work with customers. I highly recommend my friends to come and give North Penn VolksWagen a try in getting a new or use car. More

Smooth, Pleasant, Knowledgeable and Professional!!! I dealt with Matt Treichel, and Jason Hartman and had a pleasant conversation with Fred Shelp. I felt like I walked in as a customer and walked out wi I dealt with Matt Treichel, and Jason Hartman and had a pleasant conversation with Fred Shelp. I felt like I walked in as a customer and walked out with a new friend! Matt had the amiable type of personality, where I felt I could sit with him and talk about a million stories. He was very professional and knowledgeable, without any of the typical 'hard sell' tactics of many car salesmen. He went above and beyond his duties (even went with me to take my rental car back), and I so appreciated this after the chaotic experience I had just gone through with my car accident. If I ever had to buy another car, I would go back there and deal with no one else but Matt and Jason, even though they were all Super friendly! They truly made me feel like Family! Thanks So Much for such a Positive A+ Experience! More

Great! My daughter and I purchased a certified vehicle from VW. The overall process was great. The only issue I had was filling out the finance application My daughter and I purchased a certified vehicle from VW. The overall process was great. The only issue I had was filling out the finance application on the VW website. I tried it twice and both times I was unsuccessful. Tim N. and Jason H. were knowledgeable and a pleasure to work with. More