North Penn VW

Low Pressure - Excellent Service I purchased a pre-owned VW Jetta in December 2016. My salesman was Brendan M. and Jason H. handled the financing. I had already identified the vehicle I purchased a pre-owned VW Jetta in December 2016. My salesman was Brendan M. and Jason H. handled the financing. I had already identified the vehicle I was interested in on-line and there was no attempt to up-sell me to a more expensive pre-owned vehicle or a new vehicle. Any issues that I noticed with the vehicle were promptly and professionally addressed in a timely fashion and I am very satisfied with my purchase. I look forward to a continued relationship with North Penn Imports. More

Third Time Buying a Car at North Penn VW This is the third VW we have purchased at North Penn VW in Colmar, PA. Our sales representative listens to what we are looking for with out pressure. This is the third VW we have purchased at North Penn VW in Colmar, PA. Our sales representative listens to what we are looking for with out pressure. He is direct and helpful during the sales process. More

Great price, friendly staff, service department is wonderful I came in to test drive the 2017 Sportwagen 4 motion. We have to turn in our 2011 TDI wagon (love!) and were looking to replace it since we love the I came in to test drive the 2017 Sportwagen 4 motion. We have to turn in our 2011 TDI wagon (love!) and were looking to replace it since we love the size of the car and the service at VW. Brendan was really helpful and took me on a great test drive -- he really let me take control and go where I wanted, not prescribing a set course or trying to sell me on features while I was trying to get a feel for the car. We came back and I said while I wasn't in a rush if they had a car they wanted to make a deal on I'd be willing to make a purchase that day (last day of an incentives period). He talked to his manager and came back with a really great price (which I confirmed later on truecar.com). As a TDI owner he was not pressuring me at all and they even threw in 3 yrs of scheduled service, which VW doesn't offer anymore. I came back that evening and drove away in the car I wanted. PS I cross shopped other dealers, looked at subarus, fords, etc and North Penn VW had the best price and value. PS the service department at North Penn is stellar. PS the service department in North Penn is stellar. More

Overall Satisfaction I was in the market to purchase a certified pre-owned vehicle. Having conducted my research about the vehicle I wanted to own. My goal was to find a d I was in the market to purchase a certified pre-owned vehicle. Having conducted my research about the vehicle I wanted to own. My goal was to find a dealer with great customer service and no haggle. Brendan, was a pleasure to deal with. He provided me with the great service and thorough explanation on what I can expect after my purchase from the dealership. I was able to make my purchase and leave the dealership in a short period of time. I would recommend this dealership and Brendan from the sales team to anyone in the market to purchase a VW. More

My first VW I just traded my 2006 Honda Accord in for a 2015 VW Jetta (pre-owned certified) and I have to say I am very happy with my decision. While I loved my A I just traded my 2006 Honda Accord in for a 2015 VW Jetta (pre-owned certified) and I have to say I am very happy with my decision. While I loved my Accord and it gave me many years/miles of wonderful service, it was time for a change. To be honest I ever thought I would even consider a VW until my brother took me and said, just drive one and see what you think. And, I couldn't believe how nice it drove and felt very comfortable in it. All the people I dealt with were so friendly and answered all my questions without any hesitation. There was never any pressure to choose VW over Honda. I listened to all the benefits of VW and what I would like about it. And you know, they were right. I could not be happier with my decision to purchase my first VW vehicle. I look forward to many years of happy VW driving. And yes, I would recommend this dealer for making a VW purchase More

Professional and caring I count myself lucky to have found the exact car I was looking for and doubly lucky that it was at this dealership. We had driven over 2 hours to see I count myself lucky to have found the exact car I was looking for and doubly lucky that it was at this dealership. We had driven over 2 hours to see the car and arrived late for my appointment. The salesman I had started working with was tied up with another customer. Rather than make us wait, a manager/owner stepped in and conducted the sale. More

Great experience Everyone was so friendly and helpful. We had a great experience with this dealership. Dan O. Our salesman went the extra mile to make us happy. Our Everyone was so friendly and helpful. We had a great experience with this dealership. Dan O. Our salesman went the extra mile to make us happy. Our daughter loves her new Jetta! Thank you to the 3 people that helped us today...we appreciate it! Great dealership! More

Start to Finish - thumbs up We have been driving VWs for 25 years - we are educated VW customers. My wife called Tim at around 5:30 on a Thursday evening, made an appointment f We have been driving VWs for 25 years - we are educated VW customers. My wife called Tim at around 5:30 on a Thursday evening, made an appointment for 7:00 - Tim had the car warmed up and waiting for us when we arrived at 7:00. By 7:45, we had agreed on a price (with Jeff's help), put a deposit down and had an appointment for a Friday delivery. Our appointment with Jason H started on time, he walked us through everything had us in and out very quickly - no pressure at all. Its how car shopping should be. Start to finish, just a great experience. Thank you gentlemen... Ned & Jessica More

Honest, hassle-free, professional dealer Joe DePhillipo handled my transaction from beginning to end. What a great buying experience! Joe gave me an excellent price for my new VW, a fair valu Joe DePhillipo handled my transaction from beginning to end. What a great buying experience! Joe gave me an excellent price for my new VW, a fair value for my trade-in, and excellent service in every category. All without hassles, haggling, or surprises. Every promise Joe made he fulfilled to the letter. I could not be any happier with the way I was treated - and I love my new car. More

Excellent experience! I have given a 5 star rating because of the best sales and service anyone could ask for in buying a car! It was top notch! I have given a 5 star rating because of the best sales and service anyone could ask for in buying a car! It was top notch! More