North Penn VW

Excellent car buying experience! They were superior from top to bottom. They greeted us warmly, and offered us a beverage. They guided us through the entire process step by step. T They were superior from top to bottom. They greeted us warmly, and offered us a beverage. They guided us through the entire process step by step. They answered all of our questions. And, most importantly, they did NOT pressure us in any way. Once we took delivery of the car, they explained all of the features thoroughly. And, it looked pristine when we drove it off of the lot. We would recommend them to anyone. More

An Excellent Experience & We LOVE Our New Routan!!!! We decided that we wanted to purchase a mini-van, much to my chagrine, as I realized I truly am a mad mom in a mini-van. We found the Routan on cartr We decided that we wanted to purchase a mini-van, much to my chagrine, as I realized I truly am a mad mom in a mini-van. We found the Routan on cartrader.com at North Penn VW. Brendan made it super easy for us to purchase the vehicle, even though we live over an hour away. We completed our credit applications on-line and the vehicle was ready for us when we got to the dealership. We recieved an awesome trade-in value for our Mazda and drove away only one hour later with an awesome new vehicle. Quick, seamless, and excellent service on the part of Jason and Brendan!!!! We will recommend North Penn to our friends and family every time!!!! More

Great Help and Service!! Bill Kurz was an honest and extremely helpful salesman in our recent purchase of a car for our teenager.He even put a big red bow on the car and helpe Bill Kurz was an honest and extremely helpful salesman in our recent purchase of a car for our teenager.He even put a big red bow on the car and helped to make it a surprise for her! The rest of the staff, including Jason Hartman,were all welcoming and friendly.We would definitely visit this dealer again! More

Excellent service - knowledgeable, courtesy & understanding It was worth the drive to North Penn VW. We came from out of state and we're happy we did so. Excellent service from the start of the process through It was worth the drive to North Penn VW. We came from out of state and we're happy we did so. Excellent service from the start of the process through the online inquiry thru to finalizing the sale. More

"Flawless Integrity,Honesty,Modesty,and Excecution". I would have to say that my past relations with dealerships have been a "Let down". Greg and Jason have broken my "stereo-typical" perceptions of what I would have to say that my past relations with dealerships have been a "Let down". Greg and Jason have broken my "stereo-typical" perceptions of what I have encountered before. These guys are as "Honest as it gets". It's quiet evident to me that they have brought the car purchasing process to a whole new level, while "Keeping it Real". Thank You again. Rob D. More

Wonderful experience! We dealt with Jason H, Fred and Joe D. Joe did not pressure us at all. Jason was super friendly. Fred gave us a good deal for our trade in. Jason, We dealt with Jason H, Fred and Joe D. Joe did not pressure us at all. Jason was super friendly. Fred gave us a good deal for our trade in. Jason, Joe and another employee stayed almost an hour late to finish the deal with paperwork. They were all pleasant, down to earth and were never aggressive for the sale. They were awesome! Thank you! More

EXCELLENT SALES AND SERVICE I have been bringing my 06 Passat in to North Penn VW Colmar PA for service for the past 3 yrs. All the service personnel are extremely professional, I have been bringing my 06 Passat in to North Penn VW Colmar PA for service for the past 3 yrs. All the service personnel are extremely professional, fantastic attitude, friendly and they make it as comfortable as possible. I purchased my 06 Passat at a different dealer with a warranty but brought it to North Penn for service.. They fought for me to make sure the warranty company covered what was to be covered in repairs. I paid my car off and needed a new car. Because I had an excellent experience with all the service personnel for my repairs, I wanted to keep that experience with repairs on my new car. they gave me a great trade in price and I bought a new Jetta there, excellent price. I dealt with Bill Kurtz, my salesman, Jason Hartman, business manager and Derek Fichett, sales manager and again, all very friendly, very helpful, never pushy, they gave such excellent service from beginning to finish. I highly recommend this dealership. The total experience dealing with service and purchasing a car is highly top rated. More

Honest, respectful, and efficient I happened upon North Penn VW after a frustrating experience at another VW dealer. Bill Kurz responded to me immediately, worked with me to to meet my I happened upon North Penn VW after a frustrating experience at another VW dealer. Bill Kurz responded to me immediately, worked with me to to meet my tough scheduling demands, gave me a fair price, and put me in the exact car I was looking for - all in less than a day. Jason H. handled the financials professionally, and expeditiously. He gave me the information I needed without the pressure that I didn't need. The whole experience was nothing but positive. 5 Stars. You'll see me again. More

Easiest car buying experience Our salesman bill Kurtz was extremely helpful, not pushy, honest, and knowledgable! We left that night with the car of our dreams and would recommend Our salesman bill Kurtz was extremely helpful, not pushy, honest, and knowledgable! We left that night with the car of our dreams and would recommend this dealership to anyone! More

Great Experience This was not the closest dealer for me but I'm glad I went to NorthPenn to by a new VW. Brendan, a young and recently hired salesman was really nice, This was not the closest dealer for me but I'm glad I went to NorthPenn to by a new VW. Brendan, a young and recently hired salesman was really nice, very courteous, great listener and not pushy. He was quite knowledgeable about the car and the dealership but not afraid to say when he did not know the answer bringing the right personne to answer my question. For the financial transaction I talked to Jason and it was again a great experience. Jason was also very courteous, humorous at time and took the time to explain all the aspect of the transaction and the paperwork to be signed. He also offered me all the additional services and other coverages that were available, clearly explaining the potential benefits but again not pushy just trying to understand the basis of my choices. It was overall a great experience, in a matter of a few hours I was able to test drive the car, negotiate a trade in, complete all the paperwork while the car was being detailed, have a technician to explain me every aspect of the car and set up a few electronic functions, and drive back home in a brand new car. This is the 4th car I bought in the region and definitively the dealership where I had the best experience. More