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1,780 Reviews of North Penn VW - Service Center
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October 03, 2025
Jesse really helped me out getting me a spare key for my new car and then programming it so that it would work properly. new car and then programming it so that it would work properly. More
by BRUCE MCMORDIE
Verified Customer
October 03, 2025
James is always nice and willing to have a conversation with me, and answer questions with me, and answer questions More
by MIKEYGOTYA
September 30, 2025
Takes the time to explain everything in depth. Makes sure to say goodbye when you leave. Listens intently. Little things that mean a lot. Makes sure to say goodbye when you leave. Listens intently. Little things that mean a lot. More
by robh120
September 26, 2025
Jessie is always very helpful and attentive. He gives updates and makes sure you don’t miss out on any good deals. My car’s in good hands! He gives updates and makes sure you don’t miss out on any good deals. My car’s in good hands! More
by JenniferLEdinger
Employees Worked With
September 22, 2025
This experience was frustrating, to say the least. We specifically took our car to this dealership because we own a Volkswagen, and these guys are supposed to be the experts. They did not solve the pr We specifically took our car to this dealership because we own a Volkswagen, and these guys are supposed to be the experts. They did not solve the problem the first time, but charged us over $1,400. We had to have the car towed back to the dealership because it was still not driveable. They thought they fixed it the second time, but actually did not. When we brought the car back a third time and the real problem was diagnosed, we were charged another few hundred dollars for the part that should have been ordered in the first place. This was also over a span of roughly three weeks of this back and forth, and being down a car. The staff was nice, but didn’t seem to be treating this issue with any sense of urgency. More
by ERIN39
Employees Worked With
September 20, 2025
I depend on N. Penn for service . they have gone above and beyond to figure out what's wrong with my car. Penn for service . they have gone above and beyond to figure out what's wrong with my car. More
by KEVO51
September 19, 2025
Good service overall but I feel that some services are overpriced and techs go overboard trying to upsell services when listing 'recommended' services. overpriced and techs go overboard trying to upsell services when listing 'recommended' services. More
by dnmajied
September 19, 2025
Jesse is the best and he gives a very good example for the dealer thanks jesse the dealer thanks jesse More
by amar.zellag
September 15, 2025
Fantastic first time visit! NP VW has an outstanding reputation in the community and for good reason. NP VW has an outstanding reputation in the community and for good reason. More
by bolksey85
Employees Worked With
September 14, 2025
Easy to schedule appointment, and Jesse was patient and helpful explains what they did when I picked up the car. helpful explains what they did when I picked up the car. More
by dbright34
