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North Penn VW - Service Center

Colmar, PA

4.7
1,738 Reviews

1,738 Reviews of North Penn VW - Service Center

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March 09, 2022

Very pleased with the service department. Bought here and have used North Penn for every service. Erin and Jesse are awesome. I always feel welcome and that my business is appreciated. More

by JJOHNSON89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin
March 09, 2022

Efficient Friendly Complete Explained Waiting room clean Beverage Reading material Follow up call for questions More

by FRANCISJEYARAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2022

All the issues are taken care of. All my queries are answered with patience. Keep up this quality of work. More

by Prabu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin
March 08, 2022

Great people very friendly and all that I have dealt know what they're doing. Very clean facility feel at home. More

by BIELECKIDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Piccari
March 08, 2022

Very courteous; helpful in explaining service being done; and things completed in a timely fashion. More

by mlarue.1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

Check engine light came on and service team was able to get it checked out quickly and diagnosed. Gave me back my car while they waited for the part. In and out in a couple hours the following day. More

by noodoze@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin 5 stars
March 07, 2022

Service was Thorough and informative. People at North Penn Volkswagen were attentive and courteous. Everything was completed in a timely manner. More

by susan.cuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2022

Side Mirror repair but Blind Spot no rear assist not turned on before they teased it to me. More

by TFRIEDMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2022

They didn’t have loaners available, but they still found a way to take good care of me. They understood my needs and took every step possible to get the work done as quickly as possible. Much appreciated. More

by Sebastian Olsson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin,Trotter
March 06, 2022

The people at this dealership are friendly, kind, professional, and courteous. I especially like the videos they provide via text where they walk you through the important areas of concern while exa More

by WJSTEFENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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