North Penn VW - Service Center

I took my car in because there appears to be a large water leak. The dealership charged me 218 dollars for diagnostics and said it was a clogged vent. They cleaned out the vent and told me it would be 1 water leak. The dealership charged me 218 dollars for diagnostics and said it was a clogged vent. They cleaned out the vent and told me it would be 1800 to replace carpeting etc. I went through my insurance company who sent me to Caliber Collision. In the mean time it rained and my car was flooded again (clearly not fixed). Caliber looked at it and said the retractable roof was leaking. The front vents were not wet at all but when I looked into the rear well with the roof partly open, there was a lot of water only on the left side that is getting wet on the inside of the car. This is clearly a manufacture problem and not identified by the VW mechanics. I am very upset, angry snd disappointed with the dealership snd this car. More

Easy in and out service. Had car back before lunch. Service team always over performing. Service team always over performing. More

I took my 2017 Jetta in for inspection and service. While I waited for the car car, they kept me informed on everything going on with the car. I was in and out in the time they said. I waited for the car car, they kept me informed on everything going on with the car. I was in and out in the time they said. More

Erin make excellent job always. We have accurate information regarding service for my car. Ty information regarding service for my car. Ty More

I live 2 hours away from this dealership, but make a point to come here for service, especially if something unusual is going on with my car. The Service Department has always found the problem and, mos point to come here for service, especially if something unusual is going on with my car. The Service Department has always found the problem and, most importantly, fixed it! True professionals! More

North Penn has always been reliable. I trust their pricing & they have always gone the extra mile for me. I would not feel comfortable with any other dealership! pricing & they have always gone the extra mile for me. I would not feel comfortable with any other dealership! More

Very straightforward with pricing and how long the job would take. They kept me updated throughout and and recommended other needed services. would take. They kept me updated throughout and and recommended other needed services. More

I originally had a VW 5 years ago and then had another brand. Back now with my 2nd VW and must say that the service department is the best ever. brand. Back now with my 2nd VW and must say that the service department is the best ever. More

The best very efficient and help full can not say enough about Matt being a good sale man about Matt being a good sale man More

Excellent service as always. Very detailed and customer oriented. I can always count on North Penn VW to fix it the first time oriented. I can always count on North Penn VW to fix it the first time More