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North Penn VW - Service Center

Colmar, PA

4.7
1,744 Reviews

1,744 Reviews of North Penn VW - Service Center

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October 18, 2021

Very helpful, accommodating. They had the car ready when they promised. Easy in and out. More

by KSHIELDS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2021

Generally a great dealer for services. Have been going there for the past 2 decades. Customer service is top notch and the quality of work is great too. More

by KUFFUORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
October 17, 2021

Repair work completed on time. Excellent service and completely satisfied with the parts, paint and car was returned extremely clean. More

by peggyp0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Polachek , Ken Piccari
October 15, 2021

Brought my Golf in to service recently and had a great experience! Awesome customer service by Jesse. Also, love my salesman, Tim! More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

I feel that they are excellent very trustworthy Antonia was my salesperson the car has been sold and he is Joe answers every phone call and directs me in the right direction I also just took my car to the More

by BIFERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Piccari
October 13, 2021

Entire service Staff did a Great job handling this minor repair issue both efficiently and professionally. More

by Wooly460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
October 13, 2021

Except for the recall everything was “within spec”, @normal” or not found! Meanwhile the display, & back up camera, take 2-5 minutes to come on at times. And the volume on satellite radio is double More

by bruceonraet
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

North Penn VW responded

Good Afternoon Mr. Onraet, Thank you for you recent visit to our dealership with your recently purchased VW! I'm very sorry to hear that you've experience issues with the radio system on your vehicle. I just sent you a message to collect some additional information so we can provide more data to the manufacturer. We'd appreciate the opportunity to work with you on this issue again at your convenience! Thank you again for your time and we look forwarding to hearing from you soon. Best Regards, Ken Service Manager 267-956-1145

October 12, 2021

Always terrific service and sales (purchased two autos and referred friends who purchased three from Tim N.). More

by R. Bowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim N. In sales
October 11, 2021

Excellent service from making the appointment to arranging for the shuttle service and completing the work necessary including the recall. More

by JFIRDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver Steve
October 11, 2021

Very friendly and professional. Keeps a tight schedule and has excellent communication. A great experience. More

by five4fighting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
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