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North Penn VW - Service Center

Colmar, PA

4.8
1,737 Reviews

1,737 Reviews of North Penn VW - Service Center

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October 04, 2021

Great service, great work. Always a pleasure to deal with North Penn for my repairs. More

by aardvark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

Problem wasn’t solved but scheduled me for a second visit within the week. Not ideal but it’ll get solved More

by Lblack9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

North Penn VW responded

Good Afternoon Ms. Black, We're very sorry that you're experiencing an issue with your Tiguan and we were unable to identify a problem on your first visit. We look forward to working with you to resolve this at your appointment on Wednesday! Best Regards, Ken Benton Service Manager

October 03, 2021

Always a pleasant experience, the staff is knowledgeable and upfront with details of the vehicles needs. You don’t leave there feeling clubbed over the head. More

by Dreaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake McLean, Erin Trotter
October 02, 2021

Polite and timely. Good quality. Will definitely be back next time. Very up-beat interested staff. More

by E.woerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Honest, fair, and great team to work with. Mechanics are thoughtful and do a great job the 1st time More

by ALINEELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Good. Service Friendly. StaffC lean. Dealership Good. Good. Service Friendly. Staff C lean. Dealership Good. Service advisor Awesome vehicles Good parts. Department Good. Rental. Department More

by TECASTALDO1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

North Penn does a fantastic job. I love the video analysis of the repair work that needs to be done or was recently completed. Erin is wonderful. More

by JIATAROLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Treichel
September 30, 2021

They were accommodating with times, they are in good communication regarding progress. Very nice room to stay when waiting for work to be completed. More

by Kathy myers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Been using this dealership for over 15 years. Always clean, courteous and communicative. Easy, relaxed environment. No pressure service. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin
September 29, 2021

I love that they text you that it’s time for a service or a recall and set up the appointment with you right over text message that is huge for me and they are also nice and smart. The area to wait is lovely More

by SAL4130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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