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North Penn VW - Service Center

Colmar, PA

4.8
1,733 Reviews

1,733 Reviews of North Penn VW - Service Center

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June 22, 2021

They are able to take walk in’s. They send a video of your car being worked on by the mechanic with audio. More

by ECASEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2021

Good service! Not inexpensive, but friendly staff and prompt service. More

by Dave Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

Staff is friendly and accommodating. Easy online scheduling. Sent me a follow up video of work completed. Had my records on file to confirm. Highly recommend! More

by Pat B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

My service technician didn’t stop until he had fully resolved all the issues. My experience is one I would recommend to anyone who might ask. More

by Noemail
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

I had no issues while taking my car in for service and it was great to receive the video to understand exactly what was going on with my car while in the shop More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2021

I filled out a survey a few days ago, how come you are sending me another. I have nothing but good words about my experience at Nortj Penn Volkswagon. Beginning with Erin Trotter who checks car in for th More

by ALICEVLANE41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2021

The dealership was fine and the individuals Jesse and Roberta were much help. They helped with any questions that I had and were friendly and approachable. Thank you! More

by monica.q.pagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberta
June 13, 2021

Excellent service all around. It was easy to make an appointment on the web site. Provided several hrlpful reminders. Convenient shuttle service. Provided a helpful video. More

by REEDDF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2021

I haven’t been a VW owner in sometime, my last VW was 2005. I use to come to Northpenn then and the service was great then , and it hasn’t changed. Thanks for your help. More

by Ceefrazier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

Love the video of my car in the shop. Car was in for inspection. Waiting room was nice, so I could work while my car was being worked on. More

by jpursell84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Holahan
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