Back

North Penn VW - Service Center

Colmar, PA

4.8
1,733 Reviews

1,733 Reviews of North Penn VW - Service Center

Sort by
January 21, 2021

Service Dept. is Top Notch! Kept me informed and best of all figured out and fixed my issue. My baby's running like a champ now. More

by GliLovin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter
January 21, 2021

Great team at North Penn VW. Very friendly/ helpful. Team also goes extra mile to ensure customer satisfaction. Will recommend to all friends and family. More

by KUFFUORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2021

I recently visited north penn service dept to have a few oil leaks checked. Jake who I had known from his previous employers vw dealership was extremely quick to check my car. Wait time was short and I left More

by John stout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
January 14, 2021

Honest communication, easy peasy drop off and pick up. Service tech sent me a video of the car with recommendations. Car was clean when finished. More

by DARKANJEL37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
January 13, 2021

A pleasurable experience every time. The staff is polite and knowledgeable, the waiting space is clean and comfortable. Everyone wore masks and respected the 6ft rule. 10/10 More

by megankbarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

North Penn VW is the best - professional, courteous. I love the video that I get from the technician showing me exactly what he plans to fix. More

by ABA1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

I’ve always had a pleasant experience. I don’t believe I got the courtesy car wash on my last visit though. Maybe I’ll find out how that works. I’d recommend North Penn anytime for sales and service. More

by shel46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. McLean
January 06, 2021

As always, exceptional and professional service. I love the video review from the tech and Jessie's communication with me was timely, considerate and very helpful in making decisions in my best interest. More

by KMF18914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan, auto tech
January 05, 2021

Hake took care of my window issueWindow wasn’t going Hake took care of my window issue Window wasn’t going all the way up. New actuator wasn’t working properly... Thank you very much More

by gcoaan58gcowan58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2021

First time VW owner in 2016. The people an NP Imports are very knowledgeable and kind. They are there for you every step of the way. Even our salesman Bill keeps in touch to make sure we still live our Jetta More

by Dduck#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kurz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
134
...