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North Penn VW - Service Center

Colmar, PA

4.7
1,742 Reviews

1,742 Reviews of North Penn VW - Service Center

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May 21, 2020

good reception Took care of the recall very well and advised of other potential services. Everyone was attentive and wearing the proper protective gear that is requ More

by WILSONDAD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

Top notch, great experience since day 1. I feelVery Top notch, great experience since day 1. I feel Very comfortable having my car serviced at the dealer and knowing I am not being ripped off. Yes it More

by S.R. Katz
Recommend Dealer
Yes
Employees Worked With
Joe Dephilipo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter - she’s the BEST
May 20, 2020

Excellent service. Jesse did a great job explaining everything. He and his team discovered some improper repairs conducted by another dealer and helped me resolve the situation. More

by c.a.cipolla
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

Ken and the team at NP VW are top notch! Always make the customer experience a great one. With PA’s potholes, I unfortunately had to go in for a tire and wheel replacement, and they were very respectful of More

by MIKELOWELL
Recommend Dealer
Yes
Employees Worked With
Bill Kurz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Benton
May 19, 2020

Service department is always so terrific and accommodating. The service department contacted me directly about a recall on the car. This is great service and helps keep car in shape. More

by Mary13
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020

I've been using the dealership for over 12 years always been fare, and courteous, prices are a little high, but you get what you pay for More

by DDOC723
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020

Had my Atlas serviced for a recall. Process went without a hitch and the resulting video review completed by Kyle Doelp was terrific and concise. More

by Pfetch
Recommend Dealer
Yes
Employees Worked With
Rachel; Kyle Doelp
May 07, 2020

Appointment drop-off/pick-up went smoothly and staff was friendly. They called to go over recommendations and prices prior to actually doing additonal add-ons. Also the video update from the tech was helpfu More

by Andy89
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Mann
May 04, 2020

Quick and easy service appointment t for a recall on my Volkswagen Jetta - rental wS ready and process was smooth and friendly. Thank you very much More

by SOOPIEHETZ
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
May 01, 2020

Great dealership, I was surprised to find a video emailed to me with an inspect of the undercarriage of my car. Very nice and informative More

by DAVID
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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