North Penn VW - Service Center

Wheels I had an issue with my service on wheels and they could not fix my wheels but still charged for service without showing me the video clips. Complaine I had an issue with my service on wheels and they could not fix my wheels but still charged for service without showing me the video clips. Complained by calling the corporate office and they were not helpful also. More

Express oil change. I was a little disappointed in the time it took for my Express oil change, 2+ hours. I was told 1 hour. My car sat outside the window for 20 minutes w I was a little disappointed in the time it took for my Express oil change, 2+ hours. I was told 1 hour. My car sat outside the window for 20 minutes when I finally went to the desk and found my car was ready and the paperwork was sitting there. More

Overall great staff and servie Have been going to North Penn VW for 10 years, never had a bad experience. They always fit me in even when I had a non apt visit. Have been going to North Penn VW for 10 years, never had a bad experience. They always fit me in even when I had a non apt visit. More

they are HONEST, and want long-term relationships , not just a "short-term" sale / because of their honesty, enough people bring their automotive needs to them, so they do not have to "look for issues , not just a "short-term" sale / because of their honesty, enough people bring their automotive needs to them, so they do not have to "look for issues," as other dealers, to "fix" - they have enough honestly generated business / as well as HONEST - did I mention, "HONEST" - their service team is most competent / having been an automotive enthusiast I have known more than most service writers - NOT the ones at NorthPenn . . . they are great! More

my car's problems were diagnosed and the work was done. I had the Express Service to check for bubbles which may have formed on the inner side of the tire because I hit a pothole last week. None was found, I had the Express Service to check for bubbles which may have formed on the inner side of the tire because I hit a pothole last week. None was found, but three tire rimes needed to be straightened. This was done. More

Fixing KESSEY Issues and Inspection Very friendly, very well at keeping you updated on your vehicle, and most of all they do a quick but thorough job. Most importantly they are willing t Very friendly, very well at keeping you updated on your vehicle, and most of all they do a quick but thorough job. Most importantly they are willing to accomadate to the best of their abilities. A good honest dealership, which can be hard to find these days. More

Friendly timely professional service. Walked in without an appointment. Service lady fit me in right away. Greg Holland was very helpful in showing me the new Tiguan while I waited. Walked in without an appointment. Service lady fit me in right away. Greg Holland was very helpful in showing me the new Tiguan while I waited. More

Thorough & Fair! I’m relatively new to the area @ when my 2013 Passat developed new problems, I had it towed to North Penn for proximity. Lucky for me, they have a gre I’m relatively new to the area @ when my 2013 Passat developed new problems, I had it towed to North Penn for proximity. Lucky for me, they have a great service team and I’m happy to recommend them for Montgomery Country. If you’re in The Main Line area, Ardmore VW is terrific. Consistent good service and they listen to you too. More

Best dealer I really love to take my cars to this dealer because the service is awesome and they repair your car pretty well. My team there are: Ken in service de I really love to take my cars to this dealer because the service is awesome and they repair your car pretty well. My team there are: Ken in service department, he gives good advice and great service and Alan fix my car pretty wel all time. and seller department is good too. More

CPO Issues I bought a 2014 Jetta TDI which shook on the highway on the drive home after buying it. Service at first would not give an appt. for 2 weeks but after I bought a 2014 Jetta TDI which shook on the highway on the drive home after buying it. Service at first would not give an appt. for 2 weeks but after enough arguing have one for a few days later. All in all quality service, moreso disappointing they would sell a CPO car that was not in like new condition More