North Penn VW - Service Center

Volkswagen inspection Ken is very pleasant to work with and always addresses any concerns we have as customers. My experience at North Penn Volkswagen has been very positiv Ken is very pleasant to work with and always addresses any concerns we have as customers. My experience at North Penn Volkswagen has been very positive from the sales to the service department. More

Great sales! Great service center! I live an hour away and had trouble finding a dealer I liked near me. I purchased a certified used VW from this dealer and it was the best buying expe I live an hour away and had trouble finding a dealer I liked near me. I purchased a certified used VW from this dealer and it was the best buying experience I ever had! Because of this, I came back for inspection and an oil change. The service dept exceeded my expectations! My advisor Ken kept me up to date on the status of my vehicle, while I waited . I was out of there so quickly! I'm so happy that the customer service at the service dept equals that of the buying experience! They even OFFERED to wash my car! Thanks again! More

Why I choose North Penn Volkswagen for all my service needs: Customer service at North Penn Volkswagen is wonderful. Whether on the telephone or in person, the first person I encounter when I contact them for se Customer service at North Penn Volkswagen is wonderful. Whether on the telephone or in person, the first person I encounter when I contact them for service is always pleasant, patient, helpful and polite. In the service area the attention to detail in caring for my car is exemplary, and after my service is complete I always receive a thorough explanation of everything that was done. The cashier goes over my bill with me in detail before I pay, and I always leave North Penn VW with a car that is running better than it was when I took it in! More

New battery I had to get a new battery for my car. I never thought that my battery had died but it did I had to get towed and it was immediately discovered by the I had to get a new battery for my car. I never thought that my battery had died but it did I had to get towed and it was immediately discovered by the VW technicians I need just a battery. My car is just fine after my service. More

Great dealership and service These folks are great. Take great care of service and the customer. Ken is terrific a real asset for the business. The service has always been great. These folks are great. Take great care of service and the customer. Ken is terrific a real asset for the business. The service has always been great. More

Oil Change Reception area clean, personnel friendly, polite, knowledgeable. My car was taken for the oil change and work was completed within one half hour. Reception area clean, personnel friendly, polite, knowledgeable. My car was taken for the oil change and work was completed within one half hour. I would recommend this dealership to all my friends and colleagues. More

Couldn't be happier Dropped my car off the night before. Received a text message around 7 am telling me they are looking at my car. Not long afterwards, I got another tex Dropped my car off the night before. Received a text message around 7 am telling me they are looking at my car. Not long afterwards, I got another text with a video going over what was being done by the tech himself!. I was always kept in the loop. I never had to wonder what was going on. This is not my usual dealership, just happen to come across it while doing a search. I've found a new home for my vw. More

Great service, awesome people! Had an all around great experience at North Penn VW. I purchased a CPO Jetta there and was experiencing some brake vibrations. They were able to get Had an all around great experience at North Penn VW. I purchased a CPO Jetta there and was experiencing some brake vibrations. They were able to get me in for service within a few days and resolved the issue in a few hours. Everyone was very friendly. More