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North Penn VW - Service Center

Colmar, PA

4.7
1,742 Reviews

1,742 Reviews of North Penn VW - Service Center

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January 05, 2023

Always friendly and courteous and have me in and out in no time at all. More

by RAPP3MOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
January 04, 2023

Professional and courteous. I like the video which explains in detail what my car needs More

by mschoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trainor
January 02, 2023

Excellent, timely service. Identified an issue and allowed me to decide if I wanted to proceed with/pay for an adjustment to correct it or not and explained any costs. Easy More

by NEIL.LOGRANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
December 30, 2022

Jesse is great and I will always come back to them because the service it great. Happy new year More

by CBELL3890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2022

Loaner was gross so we had to clean the inside and wash outside ourselves but everything else was great. Still 5 star service. Hope loaner is cleaner next time. More

by Sebastian Olsson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

North Penn VW responded

Hello Sebastian, Thank you for your recent visit to our service department. I'm very sorry to hear of the condition of the loaner you were provided while your Atlas was serviced. I have advised our Rental Manager of this issue so we can ensure this is not an issue moving forward0. Best Regards, Ken

December 28, 2022

North Penn VW was very professional, knowledgeable and friendly during my inspection and emissions appointment. Everything was completed in a timely manner. More

by SHEILANICKLE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriella and Dennis were wonderful
December 28, 2022

I’ve never had a better experience from a dealership they are always on top of everything and always go above and beyond what’s asked. More

by Brandon S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter
December 27, 2022

Nothing to write about today or yesterday or tomorrow so I'd rather leave this blank. More

by VW gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
December 27, 2022

The service was flawless. Both the technician and service writer were fantastic! Great communication, timely service, and a pleasure to do business with. More

by Jeff H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Zajatz
December 23, 2022

It’s nice walking in and being recognized and treated well by service and sales alike. More

by hawk267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter and Gabriella Tano are rock stars too!
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