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North Penn VW - Service Center

Colmar, PA

4.7
1,738 Reviews

1,738 Reviews of North Penn VW - Service Center

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November 07, 2022

Jessie and the service staff are always first rate … professional, thorough and friendly. Service is done right at a fair price. Drop off and pickup is quick and easy. More

by RHAMMOND2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Usually get to talk to someone on the phone without too much of a delay, could be faster but other dealerships I have dealt with take even longer. Excellent service and advice, they don't do anything to yo More

by MOOSECHOPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Trotter.
November 04, 2022

Always a wonderful experience. Keep me informed of cars status. Go over and explain. Very curteous too More

by ScoobyDoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2022

Service was performed professionally and Customer Service was very helpful! Scheduling service was very easy!! More

by BRIANMACONOCHIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2022

North Penn is always very professional to work with, and keeps me posted on the service status. More

by WH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

North Penn VW responded

Thank you for your visit and great feedback!

November 02, 2022

North Penn was able to order my new tires and install them in a very short period of time. They took the extra time to put the old tires in bags so I could take them home and sell them. Jesse is a very More

by willgess@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2022

I Had my Jetta inspection done and serviced. Everything was done on time and convenient. More

by ftdillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2022

Courteous, prompt, knowledgeable, honest! As much as it sucks to need to bring the car in for service, everyone at NP VW makes it smooth sailing! More

by pheckler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2022

Easy to deal with and quick servicing. Problems resolved quickly and friendly staff made a good impression. More

by mycaramelqueen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Sinclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2022

Gabriela was the best! I loved how she kept me in the loop via text. Service was efficient! More

by R.Condon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriella Tano
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