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North Penn VW - Service Center

Colmar, PA

4.7
1,743 Reviews

1,743 Reviews of North Penn VW - Service Center

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November 13, 2022

Erin ordered the window repair kit, the problem fixed during inspection, & kept us updated. The service dept. is very good. Our Beetle is 18 years old. More

by MPSERR@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
November 12, 2022

Was a great experience. All that I've come to expect as I've purchased my last 3 vehicles from this dealership. More

by SCOTT@ATALANTAWEBDESIGN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
November 10, 2022

Friendly and welcoming staff in the service department. Explained all the work performed int the vehicle. Would recommend. More

by Wlwalker102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

North Penn VW responded

It's great to hear about your experience!

November 08, 2022

NP Colmar contacted me to remind me of my inspection. Scheduling was extremely easy and they provided me with a shuttle home and back for my convenience. Cost is what was expected - no surprises. All in More

by ET24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Jesse was awesome! He was very accommodating! He was flexible as well. He gets an A+! More

by EMI.LENGYEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2022

Jessie and the service staff are always first rate … professional, thorough and friendly. Service is done right at a fair price. Drop off and pickup is quick and easy. More

by RHAMMOND2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Usually get to talk to someone on the phone without too much of a delay, could be faster but other dealerships I have dealt with take even longer. Excellent service and advice, they don't do anything to yo More

by MOOSECHOPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Trotter.
November 04, 2022

Always a wonderful experience. Keep me informed of cars status. Go over and explain. Very curteous too More

by ScoobyDoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2022

Service was performed professionally and Customer Service was very helpful! Scheduling service was very easy!! More

by BRIANMACONOCHIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2022

North Penn is always very professional to work with, and keeps me posted on the service status. More

by WH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

North Penn VW responded

Thank you for your visit and great feedback!

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