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North Penn VW - Service Center

Colmar, PA

4.7
1,738 Reviews

1,738 Reviews of North Penn VW - Service Center

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August 25, 2022

Very friendly and professional service executed in a very timely manner. Very pleased with all the communication. More

by SONA.VELANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2022

Everything was perfect, from the staff to the service provided, I will definitely recommend this dealer to my friends. More

by rafaelmurillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2022

Some delays with service completion, but all in all a good experience. Pleased with arrangement for a loaner car. More

by Giavaughn56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriella, Jason Hartman
August 22, 2022

I love doing business at NP Volkswagen! Everyone is so friendly and I receive top notch service! More

by CSILVESTERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter, Matthew Treichel
August 21, 2022

I brought my car there for collision work. They Dan and the guys did great work in a timely manner and Mariissa was great to deal with also. More

by MRWAHL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan and Marissa
August 20, 2022

I am happy with the service. I like receiving the video to review. Thank you. More

by CASSY.GUDKNECHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2022

Make appointments and then they don’t look at it until the next day. Had car in for same problems multiple times before being fixed. Two separate problems More

by Kla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Kurz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

North Penn VW responded

Mrs. Arnold, Thank you for your many years of loyalty to our dealership. I apologize that we've experienced capacity issues recently that have caused delays in both technician and part availability for your Passat. Our goal is always to diagnose and repair your vehicle in the same day without issue or sacrifice to the quality of service we offer. Thank you again for your time and we look forward to seeing you at your next service visit. Best Regards, Ken Benton Service Manager

August 18, 2022

The technician did a very good job . I. Am pleased with the work just the cost was Brutal.i am looking for 75,000 miles without A repair. Thank you More

by jestout165
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rental car staff
August 18, 2022

Excellent service and communication. Loved the video of my car! I will definitely recommend to friends! More

by JENNYGRL10009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

My experience during the last car inspection was excellent. I was really impressed with the video the technician provided for my review. More

by LIVERY04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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