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North Penn VW - Service Center

Colmar, PA

4.8
1,737 Reviews

1,737 Reviews of North Penn VW - Service Center

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August 10, 2022

Send ing a Video of mechanics assess to the client before work is completed is a nice feature. Response/reply time is very good. More

by Hardymrh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2022

Carnet module was replaced. Microphone worked after replacement. Extra word extra word extra word extra word. More

by billy.t.west
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
August 08, 2022

Great service and customer experience all around. Simple and quick appointment scheduling too. No hassle or complications. More

by KUFFUORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked with Gabriella (Service rep) and she was great & very helpful.
August 07, 2022

The vehicle service and customer service were professional. Customer service made themselves available and was flexible. More

by TOMWAHGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Trotter
August 06, 2022

I have been a customer of North Penn VW for over 20 years and the best recommendation I can give them is that I trust them with my car. More

by KERMEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2022

I take my VW Jetta to North Penn VW and they provide great service. The service advisors are always friendly and keep you posted on the repairs being done. More

by DAREMAN6307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

Erin Trotter and the North Penn VW Service Team are always professional , personable and make us feel that they really care. Erin is truly a consultant and helps us make the right decisions for our More

by Howard N. Reid Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
August 05, 2022

Erin is a great help she has scheduled the service quick and easy. The service is excellent with video of what was done. More

by JEFF.DAGOSTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
August 02, 2022

North Penn is like a family friend. They fit us is when our cars need work and work with us to get what needs done. More

by vskb01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Scheduling is easy, customer care is warm and welcoming. The service video gives me confidence in the work being done. More

by 123AC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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