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1,738 Reviews of North Penn VW - Service Center
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July 13, 2022
Friendly, prompt and courteous service. Final bill was as quoted. I'll go back next time Ineedservice. Final bill was as quoted. I'll go back next time Ineedservice. More
by STRIPERSAM
Verified CustomerEmployees Worked With
July 13, 2022
I’ve used North Penn VW for the past 30 years for auto purchases and services. I’ve received excellent customer service and respect. Each of my children have purchased cars at North Penn BW and received purchases and services. I’ve received excellent customer service and respect. Each of my children have purchased cars at North Penn BW and received equally good service. More
by dcummins19446
Employees Worked With
Erin Trotter
July 12, 2022
Very polite, efficient staff. They send a video of your car and the work being done on it. They send a video of your car and the work being done on it. More
by NEWFHAPPY
Employees Worked With
July 12, 2022
North Penn VW has been my dealership for 20 years! They are honorable, trustworthy, knowledgeable and a family oriented business! I know I can call any time with a question or in need of a car checkup They are honorable, trustworthy, knowledgeable and a family oriented business! I know I can call any time with a question or in need of a car checkup and be taken care of asap. I hold the highest regard for the staff and ownership! They’ve always taken care of me and my family as if we are the only people they care for! They assisted me in so many car decisions based on facts. I take great comfort in knowing they are in my neighborhood. More
by J_MONGEAU/RAGAN
Employees Worked With
Other Employees :
Erin Trotter, Jeff Applegate, Jason Hartman
July 11, 2022
Great communication regarding service status on front end - redundant follow up on recommended service post visit - redundant follow up on recommended service post visit More
by wernerfreymann
Employees Worked With
July 08, 2022
Friendly, they kept me up to date with my vehicle status, washed the car and fixed the problem correctly the first time. washed the car and fixed the problem correctly the first time. More
by jwslick01
Employees Worked With
July 06, 2022
I find everyone here easy to talk to and respectful of what the customer wants. They make good recommendations, but they don’t oversell or pressure me. The conversations and email exchanges I’ve had with what the customer wants. They make good recommendations, but they don’t oversell or pressure me. The conversations and email exchanges I’ve had with Service Manager Ken Benton have been outstanding. More
by dr dave tele
July 06, 2022
My first visit to NorthPenn VW was fantastic. Erin Trotter was very helpful and thoroughgoing with the entire process. Her communication skills are exceptional, too. We were able to get what was Erin Trotter was very helpful and thoroughgoing with the entire process. Her communication skills are exceptional, too. We were able to get what was needed accomplished but still have other obstacles to deal with. Sales staff were also very friendly. Overall, the dealership is excellent! More
by NYNY78
Employees Worked With
Erin Trotter, Jesse
