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Northside Lexus

Spring , TX

4.9
6,973 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,973 reviews

August 22, 2023

Joshua was very helpful with everything that I needed. It made the car buying process a lot easier. More

by thuyduongnguyen929
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Northside Lexus responded

We are so glad to see your five-star review of Northside Lexus! Thank you for sharing your kind words for Joshua and choosing us for your next vehicle. Congrats, and enjoy the ride!

August 21, 2023

Outstanding customer service experience. Jared States very approachable, and knowledgeable. He’s very keen in his working environment. Jared follows up and keeps you updated on current stat More

by Jpadi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Northside Lexus responded

Jpadi, we're so glad to know that Jared and our team at Northside Lexus provided you with an outstanding customer service experience. We appreciate your kind words about the level of care and attention you received. Thank you for choosing us!

August 19, 2023

This is the second vehicle we purchased with Eric Fuller. He is very knowledgable and very professional. The dealership is very nice and all the people are super friendly. More

by mjamie68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller
Aug 21, 2023 -

Northside Lexus responded

Jamie, we're so glad to know that Eric and the team at Northside Lexus made your second vehicle purchase a great experience. We appreciate you choosing us again!

August 18, 2023

2nd vehicle purchased from Rex. I’ll be back when I need another vehicle for sure! More

by BBSBO5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Northside Lexus responded

Congrats on your second vehicle! We are so glad that Rex made your purchasing experience a pleasant one. Thank you for your ongoing business and five-star review of Northside Lexus!

August 18, 2023

Nathan was very helpful throughout this process. He answered all of my questions and concerns thoroughly. He wasn’t overbearing or pushy, which I appreciated, but I would have liked a bit more follo More

by wjw2136
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Northside Lexus responded

We appreciate your feedback and are glad to know that Nathan was helpful during your visit to Northside Lexus. We'll take note of the follow-up concern for future improvements. Thanks again! Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

August 18, 2023

My experience with Northside Lexus was very professional and pleasant from when I first walked until I drove off with my new car. I look forward to a long relationship and the experience of working with oth More

by KNAPPOMNI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Northside Lexus responded

We're delighted to know that you had a professional and pleasant experience with us at Northside Lexus. It's great to see Lance, Nathan, and the team made you feel welcomed! We hope your wife is enjoying her new Lexus - we look forward to working with both of you in the future!

August 17, 2023

Impressive dealership with knowledgable employees. Needham is an excellent communicator and kept me informed throughout the process. He made sure everything was done properly through delivery. More

by Allan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Northside Lexus responded

Allan, we're delighted to know that Needham and our team at Northside Lexus were able to provide you with a top-notch experience. We appreciate your feedback!

August 17, 2023

Everyone was very friendly and knowledgeable Very nice atmosphere, lighting was relaxing during this stressful time. Dealership was clean More

by KALEEDR2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Northside Lexus responded

Thanks for putting your trust in the team at Northside Lexus! It was our pleasure to provide a relaxing atmosphere and we hope you'll call on us if you need anything else. Take care!

August 16, 2023

Great place with some great people. Very comfortable waiting area with a bunch of new cars to look at while you wait. More

by LBEIEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Marshall , Analy Garcia
Aug 16, 2023 -

Northside Lexus responded

We're delighted to know you enjoyed your time at Northside Lexus! It's always our goal to make sure customers feel comfortable while they wait. Thanks for the review!

August 14, 2023

Overfall everything went good. Eddie was very helpful , I noticed the 2016 Lexus did not have a first aid kit, is this normal now? More

by MN9821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Washington
Aug 16, 2023 -

Northside Lexus responded

We're glad to know your experience with Eddie at Northside Lexus was positive! As for the rest of your review, I would be happy to speak with you to see what more I can do to address your concerns. Please don't hesitate to reach out. Best, Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

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