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Northside Lexus

Spring , TX

4.9
6,901 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,901 reviews

March 02, 2023

My salesperson,Erica Pollino, was very professional. She made the process very easy for me. She’s been very responsive with any questions I’ve had even after purchasing my vehicle. More

by williamaraj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Northside Lexus responded

Thanks for the great feedback about your experience with Erica. It is exciting to hear that she has provided outstanding support throughout your purchase and after. The Northside Lexus team is grateful for your trust and business!

March 02, 2023

Nice environment with friendly service and inside the room is very clean. Sales reps were knowledgeable More

by tumanjur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Marshall
Mar 03, 2023 -

Northside Lexus responded

Our team appreciates your excellent review! Thank you for supporting Northside Lexus and we will see you next time!

March 01, 2023

Experience was smooth and easy! Thank you so much for your help and support in transitioning from a lease to a loan. More

by LACEYKAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
Mar 01, 2023 -

Northside Lexus responded

Thanks for the great review of Northside Lexus!

March 01, 2023

North Side Lexus is a big Lexus dealership and this facility has provided great services! They are knowledgeable and professional! More

by MOVADOY2K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Northside Lexus responded

Thanks for the great review of Northside Lexus! We appreciate your support and trust in our business.

March 01, 2023

Northside Lexus has friendly service. They keep you informed about your car every step of the way. More

by dborg22
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Marshall
Mar 02, 2023 -

Northside Lexus responded

The team appreciates your feedback. Thanks for working with us here at Northside Lexus!

February 26, 2023

Ashley was awesome and my service was excellent and completed in a timely manner and I will be referring family and friends to Ashley. More

by carriesmith1933
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Northside Lexus responded

Thanks for the review. We're glad that Ashley was helpful and nice to work with. See you again next time here at Northside Lexus!

February 26, 2023

Easy experience, John was a great salesman. He spent time after the sale to familiarize us with some of the car's features. There was no pressure at all, and I felt like I was getting a great d More

by KC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Northside Lexus responded

Thank you for the review! We are thrilled to hear that you had such an outstanding purchase experience working with the Northside Lexus team. Drive safely, and we hope to see you again down the road!

February 24, 2023

This was the most pleasant experience I have ever had buying a car!I can’t wait to buy my next car here as well. More

by cindyselman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Northside Lexus responded

Congratulations on the new vehicle! We are thrilled that the Northside Lexus team was able to provide such excellent service to you throughout the buying experience. Have a great day and enjoy the ride!

February 24, 2023

I have heard about it but I need to experience more with them and my car for a better decision More

by bellgwendolyn92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Northside Lexus responded

Thank you for sharing this feedback! Please don't hesitate to reach out if there are any questions we can answer.

Feb 27, 2023 -

bellgwendolyn92 responded

I noticed the seats in the car needed a makeover but for price you charged for the car you could have given the seats a makeover at no charge.

Feb 27, 2023 -

Northside Lexus responded

I am sorry to hear you were unhappy with the vehicle and the price. If you would like to discuss this with me, please reach out. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

February 23, 2023

The attention to details by the sales associate was really great. I really enjoyed my time at Northside Lexus. Will highly recommend Northside Lexus to all my friends More

by FHADNOT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Washington
Feb 23, 2023 -

Northside Lexus responded

We appreciate your confidence in the Northside Lexus team. Thanks for taking the time to recommend us and we look forward to seeing you again!

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