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Northside Lexus

Spring , TX

4.9
6,899 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,899 reviews

January 25, 2023

The process of buying was efficient and effortless Nathan was great and his brother John spent a lot of time showing us all of the electronics work The financial system you have made the process very simpl More

by AMADOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jan 25, 2023 -

Northside Lexus responded

Thank you for the review! We are so glad to hear that Nathan and John delivered such an outstanding purchase experience. We will be sure to pass on the kind feedback to them. Drive safely, and we hope to see you back again down the road!

January 25, 2023

As a long time Northside Lexus customer (20 years/5 vehicles), we found our experience with our recent purchase to be less than than we expected. Everyone was cordial to deal with, but the entire proce More

by BOB.BARRETT85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jan 25, 2023 -

Northside Lexus responded

Bob, I am disappointed that we fell short of our five-star standards. I am very sorry that your buying experience took longer than you were hoping and then ended up feeling too rushed during the final steps. Your feedback is appreciated, and if there is anything I can do to improve this further for you, please reach out. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

January 25, 2023

Very nice dealership people are very helpful. Loved our sales person Lisa. Liked the no pressure approach. More

by mfink2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jan 26, 2023 -

Northside Lexus responded

Thanks for the great review of Northside Lexus. Lisa and the team appreciate your trust and confidence. Please let us know if there is anything else we can do for you here!

January 24, 2023

I love my salesman, Nick, whom has helped me with my cars for years. Tim Karmouth is always available to assist any way I need him. Service is always great! Can't say enough about this dealership. More

by BETTY8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Northside Lexus responded

We can't wait to tell Nick, Tim, and the team that you truly appreciated their assistance! Thank you for the stellar review of Northside Lexus!

Jan 25, 2023 -

BETTY8 responded

Betty Sommer

January 24, 2023

Lisa was very helpful, knowledgeable and patient with me during the entire car buying process. More

by Queenmseymour
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Northside Lexus responded

We are delighted to hear that Lisa provided excellent service. Thank you for working with the Northside Lexus team.

January 24, 2023

We worked with Nick Makrakis. He worked hard to find us the car that we wanted with the colors and options that we wanted. He also helped us get a favorable deal on the lease fina More

by rjhunt48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Kennedy
Jan 25, 2023 -

Northside Lexus responded

We are thrilled to hear that Nick helped you find a fantastic vehicle at a great deal! Thank you for working with the Northside Lexus team.

January 23, 2023

Great dealership and staff, have used the service department for years on my existing LS 460 and was time to purchase a beer model More

by WURTZLERDESIGN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rylan Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Northside Lexus responded

All of us at Northside Lexus are happy to see this wonderful feedback! Thank you! We wish you safe travels and we hope to see you in the future!

January 22, 2023

Northside Lexus is a very nice and clean atmosphere. And the people are very friendly and respectful. I would tell my friends about the dealership. More

by Anita Durley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Northside Lexus responded

Thank you for the review, Anita! We appreciate your support and hope to see you again at Northside Lexus!

January 21, 2023

Notwithstanding the excellent Lexus products, the Northside Lexus personnel and systems are equally as excelkent. The personnel are professional and engaging. I enjoy my various visits for that reaso More

by FBERGFIELD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Sausley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Zuromski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jan 23, 2023 -

Northside Lexus responded

It means a great deal that you always have an exceptional experience with us. Thank you for the kind review and we look forward to seeing you again down the road. Take care! - Northside Lexus

January 21, 2023

Easy transaction. Good communication. Fantastic overall service. Definitely will purchase from Northside Lexus for future purchases. More

by shanoahhilliard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Northside Lexus responded

Thank you for taking the time to support Northside Lexus with your 5-star review! We look forward to assisting you again in the future!

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