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Northside Lexus

Spring , TX

4.9
6,919 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,919 reviews

November 08, 2022

I was surprised when I went to this dealership because it was big, clean & the staff greeted me & when I came in. More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Nov 08, 2022 -

Northside Lexus responded

Andrew, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

November 08, 2022

Jesse was very supportive and patient along the entire process, we started looking for a ES, then we moved to the RX and we finally bought the GX. The dealership was always very welcoming and the process More

by adrian.sanchez3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Northside Lexus responded

Adrian - Thank you for your 5-star review! We are thrilled to hear how smoothly your car buying experience went for you here at Northside Lexus! Congratulations on the new Lexus GX. Jesse will definitely appreciate the personal shoutout. Enjoy the ride and we hope to see you again down the road!

November 07, 2022

I am a repeat Lexus driver and needed to transition to a more "senior-friendly" model than my ES sedan. Mike Driskill has worked with my ex-husband for many years through many sales so I felt confident cal More

by mjdavis0514
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Carmona
Nov 08, 2022 -

Northside Lexus responded

Thanks for sharing your appreciation! We're elated that Mike demonstrated our commitment to thorough professionalism and accommodated your car needs. All of us at Northside Lexus are honored to have earned your confidence. Drive safe, and enjoy your new ride!

November 06, 2022

Extremely professional salesman and finance department, not at all pushy and very knowledgeable. Beautiful showroom. More

by ky_chell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Northside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

November 05, 2022

I've visited other Toyota dealers and Northside has the top staff and the most skilled & professional dealership in the auto business. Hands down! More

by gpgalka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Nov 07, 2022 -

Northside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

November 04, 2022

The dealership is very nice, clean and spacious. The employees looked happy to be there More

by Kemono
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley, Brent Penn
Nov 04, 2022 -

Northside Lexus responded

Our team is always happy to help you out! Thanks for the 5-star review and we'll see you back at Northside Lexus again soon!

November 04, 2022

Happy to say I received great service from Mike when I purchased my new IS300. More

by mickell07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Northside Lexus responded

Thank you for this great review. Mike will appreciate the shout-out! Thank you for working with us at Northside Lexus!

November 04, 2022

The transaction was done very professionally and expediently. No pressure. Doug had everything ready for me when I arrived so the process did not take very long. More

by elizabethjeter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Northside Lexus responded

All of us at Northside Lexus are happy to see this wonderful feedback! Employees like Doug are a great asset to our team and make us proud. We wish you a great rest of your day and hope to see you in the future!

November 03, 2022

Nathan was pleasant and efficient and we enjoyed dealing with him. On the other hand we were very unhappy that the windscreen wipers on our brand new Lexus stopped working in pouring rain. It’s highly unu More

by Yasmin Parr
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Northside Lexus responded

Yasmin, while it's great that Nathan welcomed you with courteous professionalism, I'm very sorry to see you had some issues with the windshield wipers on your brand-new car. If I can assist you with anything further in the future, please feel free to give me a call. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

November 03, 2022

We have purchased and maintained many vehicles from Northside Lexus and it is always an enjoyable experience. More

by GTJONES19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Northside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

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