Back

Northside Lexus

Spring , TX

4.9
6,971 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

24222 Interstate 45 North

Spring , TX

77386

Directions

By Type

Showing 6,971 reviews

July 09, 2022

Nick Makrakis was great! Got me in and out without issue! This was the second experience I’ve had with him and he did another great job! Love the car! More

by michael.camacho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Northside Lexus responded

Hi Michael - Thank you for sharing a great review of Nick and the team! We are happy to have you as a Northside Lexus customer and we hope you continue to love your new car.

July 09, 2022

It was so easy purchasing this car. Working with Jesse was very easy. I love my car. More

by ROSIE-TX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Northside Lexus responded

Congratulations on your new car, Rosie! We appreciate your business and we will pass along your feedback to Jesse. Thank you from all of us at Northside Lexus!

July 08, 2022

Great experience! I worked with Ashley N and she was absolutely amazing and super helpful! More

by odrolyuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jul 08, 2022 -

odrolyuk responded

!

Jul 08, 2022 -

Northside Lexus responded

Thank you for the review! We're happy to hear that Ashley was so helpful during your recent visit. We appreciate the feedback! --Northside Lexus Team

July 08, 2022

Northside Lexus has a state of the art facility, the is place inviting and everyone was friendly greeting you with a smile. I will be coming back as it was a pleasant experience. My salesman, Jesse, was in More

by Jbreleford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Northside Lexus responded

Thank you for the big compliment on our lovely team here at Northside Lexus! Jesse will be so happy to hear you appreciate his customer service. Have a fantastic day!

July 08, 2022

I’ve had a good experience most of the time. Once, when taking my RX350 in for scheduled maintenance, I asked the service rep to have the mechanics check the passenger side cooling seat system. More

by RDAVES5
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jul 13, 2022 -

Northside Lexus responded

I am very sorry that your vehicle is still having issues, and our team did not feel more accommodating. I will address the details of your visit with my staff, and in the meantime, if you could give me a call I would like to better address this matter and ensure you are satisfied with our service. I look forward to speaking with you soon. Thank you, Todd Sylvester - Fixed Ops. Dir. - 2815693420

July 08, 2022

It was a pleasure doing business with Mike Driskil and Northside Lexus. Thanks again for your service. More

by relojoe2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Northside Lexus responded

Mike will be so pleased to hear you appreciate his wonderful customer service! Thank you for the 5-stars from all of us at Northside Lexus.

July 07, 2022

Fast. Easy and very patient and helpful. Sales and finance were very quick and very happy to show me all my options. More

by fryer.matthew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Scogin
Jul 07, 2022 -

Northside Lexus responded

Thanks for your review! We're glad our team delivered professional, timely assistance that informed you of your choices and shaped a hassle-free experience. We hope to work with you again at Northside Lexus!

July 07, 2022

Easy transaction. All the information and details went over the phone. Just come in sign and go . More

by anomino.vn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jul 07, 2022 -

Northside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

July 06, 2022

First time owning a Lexus! It was a great experience and easy everyone was very helpful and nice! Thanks! More

by dlrkennedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Carmona
Jul 06, 2022 -

Northside Lexus responded

It's our pleasure to have helped you purchase your first Lexus! Thank you for choosing Northside Lexus. Have a lovely day!

July 06, 2022

Attempted to communicate with the dealer outside my area in order to secure a better deal for a vehicle, but they wanted to insult my intelligence by saying they dont sell "outside our area". I am sure if More

by MK
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nick Makrakis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Northside Lexus responded

I am very sorry that you were unhappy with your experience. We strive to accommodate all of our customers, so I apologize if we left a different impression. While it's disappointing we lost your business, your feedback will help us improve for future guests. Please feel free to contact me if there is anything else I can help with. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

...
248
...