Back

Northside Lexus

Spring , TX

4.9
6,901 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

24222 Interstate 45 North

Spring , TX

77386

Directions

By Type

Showing 6,901 reviews

April 07, 2022

Northside Lexus is good place to buy cars. I was enjoy working with awesome people. More

by jimmy397
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Northside Lexus responded

We love that you had such a phenomenal experience working with us. Thank you for choosing Northside Lexus and enjoy the ride!

April 07, 2022

When I was shopping for my vehicle, I would come bye the dealership like I was visiting family. Nobody seem to mind my endless questions and visits. This is my first Lexus, but I am sure it will not be my More

by dominiquedunigan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn, Danh Nguyen
Apr 07, 2022 -

Northside Lexus responded

Hi Dominique - This feedback is music to our ears! We are always happy to welcome you to Northside Lexus and we are thrilled that you have had such positive experiences with our team. Safe travels in your new Lexus!

April 07, 2022

Joshua was great to work with he was very knowledgeable about the cars and was not pushy More

by SKYWALK3713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Northside Lexus responded

We are thrilled that Joshua gave you such an informative, pressure-free experience! Thank you for trusting Northside Lexus with your business, your review means a lot to us. Safe travels ahead!

April 07, 2022

Very clean dealership and the employees appear to be helpful. Not much inventory on the lot. More

by BEARJ01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Northside Lexus responded

Thank you for taking the time to give us a five-star rating! We're always here to help so please let us know if there is anything else we can do for you. Take care! - Northside Lexus

April 07, 2022

Luis really helpful and friendly. He really give us a good service. We are pleased to do business with you. More

by phonexaytaveechai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Northside Lexus responded

Thank you for your great review of Luis and the team! It was our pleasure to welcome you to Northside Lexus and it means a lot that you are a happy customer. Safe travels ahead!

April 06, 2022

Luis was great. Very helpful, was able to keep in contact and answer all our questions. Quick sale and easy transaction. More

by Kmaglalang2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Northside Lexus responded

It was our pleasure to work with you! Thank you for taking your business to Northside Lexus and for sharing your terrific feedback about Luis and the team. Safe travels ahead!

April 06, 2022

My wife and I loved working with Larry. Our transaction was fast and easy. We never felt pressured to buy and left very happy with our new used car! We came from out of town and Larry wa More

by jeffpoucket
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Northside Lexus responded

Larry and the team here at Northside Lexus will always do all we can to make your purchase swift and seamless. We're so glad that his pressure-free service and efficiency impressed you, and we hope your new car brings you many miles of joy!

April 06, 2022

Buying my car was very fast and everyone was super friendly and helpful! The dealership was very clean too. More

by Ericka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Apr 06, 2022 -

Northside Lexus responded

Hi Ericka - Thank you for the excellent review for Northside Lexus! We are pleased to hear about your quick experience and that you are happy with your new ride. Enjoy it, and congratulations!

April 05, 2022

Beautiful showroom Customer service leaves much to be desired. You go into the show room and you tell them what you’re there for and they leave you standing there for 20 minutes until someone else comes More

by TCHALVERSON
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Northside Lexus responded

I am very sorry that our customer service fell short of our five-star expectations. We strive for excellence and always want to ensure our customers feel taken care of, so I do appreciate this feedback to share with my team. If you would like further assistance, I would be happy to take your call and speak with you about anything that wasn't covered during your visit. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

April 05, 2022

Yeah. Unbelievable care from Donnie and Tyler in sales, as well as Caleb in the finance department. I now anticipate buying all my cars from this group. Gi More

by MANLY.RUTLEDGE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Northside Lexus responded

It's outstanding to hear we've earned your business! Donnie, Tyler, Caleb, and the team are all happy to go the extra mile for you, and we're happy to hear that matters. Many thanks for your supportive review for Northside Lexus, and we wish you safe travels on the road ahead!

...
272
...