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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,929 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,929 reviews

January 15, 2022

Jason Yeoman was my sales consultant and James Vu was my finance and service manager. Jason was so personable and made my process so easy and enjoyable. James has always taken care of us. We followed him fr More

by AUDICHINKY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
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Jan 17, 2022 -

Northside Lexus responded

Thank you for taking the time to review us! We strive to deliver a seamless purchase experience for our guests, and it is wonderful to hear that this was reflected in your time working with Jason and James. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Northside Lexus!

January 14, 2022

The whole process was great, website inventory was up to date, Sale rep was informative during test drive, sale rep was courteous during the vehicle selection and purchase, finance team was quick through us More

by TXOLIVER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
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Jan 14, 2022 -

Northside Lexus responded

Thanks for reviewing your purchase experience! It's great that the Northside Lexus team was especially helpful, courteous, and communicative. This is absolutely our goal here! See you next time!

January 14, 2022

Super easy process purchasing my second vehicle from Northside! Start to finish was 3 hours! Eddie Washington was awesome! I traded in my 12 Lexus and I feel like I was taken!! It was a joke what y’all More

by Sharonfales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington
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Jan 14, 2022 -

Northside Lexus responded

Sharon, though I'm very pleased to hear that you enjoyed working with Eddie throughout your efficient purchase process, it's disappointing that you're unhappy with the trade-in value we offered you. I will review your purchase agreement and speak with my team about your experience to gather all the details necessary, but it would be helpful to speak with you as well. Please consider giving me a call so I can offer my assistance. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

January 14, 2022

Everyone if kind and friendly. The area is nice and clean. The service department does work in a timely manner. More

by melvin.price
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2022 -

Northside Lexus responded

Melvin, we love hearing that every aspect of your service visit was a success! Thank you for your kind words about our team, facilities, and efficiency. We're grateful for your business at Northside Lexus, and we hope you'll stop by again next time you need service!

January 14, 2022

Since my first call, I was pleased with the attention I got in the purchasing process of my new car More

by josmarly1209
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
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Jan 14, 2022 -

Northside Lexus responded

We love to hear that you've had a positive experience working with our Northside Lexus team. Thank you so much for trusting us with this purchase! We hope that your new vehicle is treating you well.

January 14, 2022

Awesome facility, great people to work with. They were very knowledgeable and worked hard to facilitate our purchase in a minimum amount of time. Thanks Donnie Holcomb and team More

by Ejmjintx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2022 -

Northside Lexus responded

Thank you so much! We love to hear that Donnie and our team helped you get into your new vehicle in a timely manner. All of us at Northside Lexus wish you safe and happy driving!

January 14, 2022

Pleasant and worked through the paperwork very easily and went smoothly. Salesman Donnie was very good!! More

by Stashwest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
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Jan 14, 2022 -

Northside Lexus responded

It's great to hear that your buying experience was simple and pleasant from start to finish! Thank you for the excellent feedback, and enjoy your new wheels! - your friends at Northside Lexus

January 13, 2022

The people from entering the at the reception desk to the salesperson were very friendly, accommodating and professional. More

by GREG_BRANCH81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2022 -

Northside Lexus responded

Greg - We are delighted that you received five-star service from our Northside Lexus team. Thank you for taking time out of your day to post a review! It means a lot to all of us.

January 13, 2022

Very professional and courteous as well as knowledgeable. Nathan was extremely helpful as was the tech advisor and finance. More

by kmichaels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu, Tiffany Carmona
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Jan 13, 2022 -

Northside Lexus responded

Professional, courteous, and knowledgeable is how we strive to be! Thank you for the great review and for trusting Northside Lexus with your automotive needs. Take care!

January 13, 2022

Had a great experience purchasing a used vehicle working with Herb and Rex. They were welcoming, trusting, and understanding throughout my process. Eventually, they helped me purchase the car for the price More

by baidyguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2022 -

baidyguy responded

Had a great experience purchasing a used vehicle working with Herb and Rex. They were welcoming, trusting, and understanding throughout my process. Eventually, they helped me purchase the car for the price I wanted.

Jan 14, 2022 -

Northside Lexus responded

We're glad to see that Herb and Rex worked with you to score a new vehicle. It's great that they were trustworthy, welcoming, and understanding throughout the entire process. Thanks for giving Northside Lexus your business!

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